WordPress.org

Ready to get started?Download WordPress

Forums

Hacked and no able to use username an password (5 posts)

  1. Neoselva
    Member
    Posted 2 years ago #

    Hello,

    My website has been hacked and I'm not able to access it. I'm a wildlife multimedia producer and someone is publishing copyrighted videos on my site that are not of my creation. I worry that my site is using copyrighted materials.

    My site is: http://www.neoselvazoologicalconservancy.com

    Can someone help me to solve this problem?

    Thanks,

    JL

  2. esmi
    Forum Moderator
    Posted 2 years ago #

  3. Neoselva
    Member
    Posted 2 years ago #

    Thanks for your info! The problem is that they changed my user name and password and I cannot enter the site; I have not access at all. I had to create a new account to post this

  4. carrierawks
    Member
    Posted 2 years ago #

    And if you need to make a new admin to get in there is this link too which might help: http://www.dnawebagency.com/how-to-add-an-admin-user-to-the-wordpress-database

    That is if you can get into your hosting account.

  5. esmi
    Forum Moderator
    Posted 2 years ago #

    I had to create a new account to post this

    Your account here has absolutely nothing to do with your login for your site. If you're having problems logging in, then you need to reset the password for the main main account (user id 1).
    http://codex.wordpress.org/Resetting_Your_Password
    http://www.tamba2.org.uk/wordpress/phpmyadmin/

Topic Closed

This topic has been closed to new replies.

About this Topic