Thanks for your reply. So although my domain is .org I need to contact .com?
The guided transfer is a service offered by wordpress.com. While your new site will be self hosted using the WordPress.org software, the transaction and actual transfer will need to be handled at wordpress.com, where your existing site now resides. This site doesn’t actually provide any hosting services or support for sites hosted on wordpress.com.
OK thanks for your help, I’ll contact them.
You’re welcome. Good luck!
I’m not sure if you can help me with this more, but I cannot contact WordPress.com support because I don’t have an account with them. I also cannot purchase the service for the same reason. I really need help with the transfer and am willing to pay for it. Does WordPress have any kind of transfer service that I could buy?
No, WordPress.ORG does not have any paid services, but you can post a job listing here:
http://jobs.wordpress.net/
BTW, the “Guided Transfer” by WordPress.COM only applies for moving sites from WordPress.COM, so if that’s not where your site is, it’s irrelevant anyway.
Per the forum rules, we have to close threads once they “offer to pay,” but if you still need help on this topic (aside from paying), please feel free to open a new thread.
http://codex.wordpress.org/Forum_Welcome#Offering_to_Pay
