This theme can be customized so much! It was a little overwhelming since it has so many options, but it's better than no options. It'll be easier to use once you grasp this theme's capabilities.
If it's still too out of the box, the developers encourage & make it really easy to create a child theme so you can edit their files even more.
And anytime something goes wrong, there is amazing support from the developers & other Custom Community theme users.