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Gravity Forms Manual Upgrade, Help! (6 posts)

  1. James M
    Member
    Posted 11 months ago #

    I was trying to upgrade my gravity forms to 1.7.6 . Not too happy with Gravity Forms, my Business license has expired, so they take away the automatic update feature. However they do allow me to still download updated versions, but yet they also take away any documentation or access to even read the support forums to know how to manually update.

    My mistake for assuming it's like most plugins, upload the new files, which I did. Now my 5 forms are not accessible or the dozens of entries/submissions I had saved.

    Does anyone have a resource on how to manually update Gravity Forms? I see myself changing to Ninja Forms in the near future, as soon as I fix this and salvage my data.

  2. cubecolour
    ɹoʇɐɹǝpoɯ
    Posted 11 months ago #

    commercial products are not supported here. You need to go to the vendor for support.

  3. James M
    Member
    Posted 11 months ago #

    Well, If you read my post, I'm trying to find if any of the other community members have had this issue and might have a resource to help.

  4. cubecolour
    ɹoʇɐɹǝpoɯ
    Posted 11 months ago #

    I did read your post and reminded you of the forum's policy.

    http://codex.wordpress.org/Forum_Welcome#Commercial_Products

  5. katco
    Member
    Posted 10 months ago #

    Hi James M,

    Can you please get in touch with me?
    my email is:
    alisondoyle _|@|_ me.com

    I have an issue with my Gravity Forms update access and was wondering if you are experiencing the same thing.

    I need to find others with the same issue.

  6. katco
    Member
    Posted 10 months ago #

    double post, by mistake

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