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[resolved] Google+ and Pinterest counter not showing (5 posts)

  1. asdevargas
    Member
    Posted 10 months ago #

    Hello!

    I had installed the DiggDigg plugin, and also JetPack and I noticed that JetPack do not count shares on Pinterest and Google+ as it does with Facebook or Twitter: I myself shared a post on Pinterest to make a try with JetPack plugin (latest version) but it doesn't show the counting number. Here is a screenshot with comparison: http://devargas.com.es/temp/jetpack.jpg

    Do you know how to fix this?

    Regards,
    Anne-Sophie

    http://wordpress.org/plugins/jetpack/

  2. Richard Archambault
    Happiness Engineer
    Plugin Author

    Posted 10 months ago #

    This is actually a limitation of the Pinterest and Google+ APIs : we are unable to get accurate sharing numbers for their services as a 3rd party service. Until they open up their APIs to share that information, I'm afraid there's nothing that we can do to fix the issue.

  3. asdevargas
    Member
    Posted 10 months ago #

    Oh! So you mean they opened their API to DiggDigg but not to you?

  4. Richard Archambault
    Happiness Engineer
    Plugin Author

    Posted 10 months ago #

    If you use the Official sharing buttons, then it will work, but not if you use the Icon Only, Text Only, or Icon and Text buttons.

  5. asdevargas
    Member
    Posted 10 months ago #

    Oooh! Ok, I got it, thank you for the explanation :)

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