Support » Plugin: ExactMetrics - Google Analytics Dashboard for WordPress (Website Stats Plugin) » Google Analytics Dashboard for WP Real Time not working?

  • Resolved LeahMCassidy

    (@leahmcassidy)


    Hi,

    I am very new to all of this but (I think) I have managed to figure out how to add the tracking code to my blog. I read an article that told me to copy and past a snippet into the ‘header’. It has since changed the data on my dashboard and says I have had 1 visitor. However I am testing the real time function (as per a previous post advising to try it through your Google Analytics Account) and it isn’t polling anything.

    So I have a few questions

    1. Is placing the tracking ID in the ‘header’ of the blog sufficient to track visitors or do I need to do something else?

    2. I read somewhere that everytime you update your version of WordPress you need to re-enter the tracking ID? Is this correct? Is there a plugin for this rather than having to use html coding?

    3. Any ideas on why my real time tracking isn’t working?

    Thanks for your help,
    as I mentioned I am very new to this so any advise is greatly appreciated.

    Leah

    http://wordpress.org/plugins/google-analytics-dashboard-for-wp/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter LeahMCassidy

    (@leahmcassidy)

    I’m actually not convinced it is polling properly. I have had people go onto the blog site externally and the poll still says 1 visitor.

    Any ideas?

    My blog is http://www.breakthemould.com.au

    Thanks again.

    1. Remove the custom code you’ve added in your theme.

    2. Go to Settings -> GA Dashboard scroll down to Google Analytics Tracking select Single Domain, choose the domain from domain list and click on Update Options

    Thread Starter LeahMCassidy

    (@leahmcassidy)

    Hi Alin,
    I have removed the customer code from the theme and followed step two. Still no luck.
    Any ideas?

    Check your code snippet in your Google Analytics account, if it looks like this:

    <script>
    	(function(i,s,o,g,r,a,m){i['GoogleAnalyticsObject']=r;i[r]=i[r]||function(){
    	(i[r].q=i[r].q||[]).push(arguments)},i[r].l=1*new Date();a=s.createElement(o),
    	m=s.getElementsByTagName(o)[0];a.async=1;a.src=g;m.parentNode.insertBefore(a,m)
    	})(window,document,'script','//www.google-analytics.com/analytics.js','ga');
    	ga('create', 'UA-XXXXXXXX-1');
    	ga('send', 'pageview', {'anonymizeIp': true});
    </script>

    everything is fine.

    If not, go to Settings -> GA Dashboard and switch the tracking method to Classic Analytics

Viewing 4 replies - 1 through 4 (of 4 total)
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