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1. wpjordan
   Member
   Posted 2 years ago #

   Hi All -- Hoping you can help me.

   I have a GoDaddy WordPress Deluxe Linux Hosting Account. I was able to process one install (for the primary domain) without a hitch.

   Last night I aliased a second domain to this package, processed a second wordpress install in a new directory I set up, set up a new mySQL database for this blog, and was told by GoDaddy (via e-mail) that the install was successful.

   When I woke up this morning, I get the following error:

   ==============

   500 Internal Server Error
   Internal Server Error

   The server encountered an internal error or misconfiguration and was unable to complete your request.

   Please contact the server administrator, support@supportwebsite.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.

   More information about this error may be available in the server error log. Apache Server at handsanitizerworld.com Port 80

   ==============

   Is there something I did wrong? Is this a GoDaddy problem?

   Hoping somebody can help. Thanks in advance.

2. wordprest
   Member
   Posted 2 years ago #

   it's a .htaccess issue.
   edit your file.

3. Kailash
   Member
   Posted 2 years ago #

   It could be due to invalid code in .htaccess file or it may possible that they have changed some configuration on the server. If you can access error logs of your website then I suggest you to check it to find root cause. You should get more information from error log. In meantime shot an email to them to troubleshot this from their end.

   Kailash

4. wpjordan
   Member
   Posted 2 years ago #

   GoDaddy apparently resolved this on their end -- Although I am still not precisely sure what the issue was.

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