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1. kshitijjain
   Member
   Posted 4 months ago #
   

   It successfully installed but when i click on Backup Settings, It shows this error.

   Installing this on Techfreeks

   Error

   There was a fatal error loading WordPress Backup to Dropbox. Please fix the problems listed and reload the page.

   If the problem persists please re-install WordPress Backup to Dropbox.

   Error message: Response cannot be null

   Plz tell me how to solve this

   http://wordpress.org/extend/plugins/wordpress-backup-to-dropbox/

2. Michael De Wildt
   Member
   Plugin Author
   Posted 4 months ago #
   

   Do you get that message even when reloading the page?

3. kshitijjain
   Member
   Posted 4 months ago #
   

   Yes i am getting the same error.

4. kshitijjain
   Member
   Posted 4 months ago #
   

   Plz help me, i wanna solve this problem

5. theaustinbandit
   Member
   Posted 3 months ago #
   

   I am also having this exact same error on my Dedicated Server.

   I have made sure Curl is enabled in Apache, and it is.

   Does anyone else have any other suggestions for us?

6. davidrab
   Member
   Posted 3 months ago #
   

   can you view your error_log file in the root directory or in wp-includes and let us know if there is anything else.

7. theaustinbandit
   Member
   Posted 3 months ago #
   

   Does this help?

   Fatal error: Uncaught exception 'Exception' with message 'Response cannot be null' in /home/s80/public_html/wp-content/plugins/wordpress-backup-to-dropbox/Dropbox/Dropbox/OAuth/Consumer/ConsumerAbstract.php:249 Stack trace: #0 /home/s80/public_html/wp-content/plugins/wordpress-backup-to-dropbox/Dropbox/Dropbox/OAuth/Consumer/ConsumerAbstract.php(54): OAuth_Consumer_ConsumerAbstract->parseTokenString(NULL) #1 /home/s80/public_html/wp-content/plugins/wordpress-backup-to-dropbox/Classes/class-dropbox-facade.php(71): OAuth_Consumer_ConsumerAbstract->getRequestToken() #2 /home/s80/public_html/wp-content/plugins/wordpress-backup-to-dropbox/Classes/class-dropbox-facade.php(65): Dropbox_Facade->init() #3 /home/s80/public_html/wp-content/plugins/wordpress-backup-to-dropbox/Classes/class-dropbox-facade.php(35): Dropbox_Facade->__construct() #4 /home/s80/public_html/wp-content/plugins/wordpress-backup-to-dropbox/wp-backup-to-dropbox.php(87): Dropbox_Facade::construct() #5 [internal function]: backup_to_dropbox_monitor('') #6 /home/s in /home/s80/public_html/wp-content/plugins/wordpress-backup-to-dropbox/Dropbox/Dropbox/OAuth/Consumer/ConsumerAbstract.php on line 249

8. striff
   Member
   Posted 3 months ago #
   

   I am having the same problem. :(

9. davidrab
   Member
   Posted 3 months ago #
   

   Hey guys,

   Michael discovered the issue and it going to be adding a more descriptive error message soon.

10. Michael De Wildt
    Member
    Plugin Author
    Posted 3 months ago #
    

    Hey guys,

    This error is because your server does not have access to the internet. Please check that your firewall is allowing outbound connections on port 80.

    Cheers,
    Mikey

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