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Getting Our website to show in place of holding page (7 posts)

  1. Jayzcee
    Member
    Posted 1 year ago #

    Hello everyone - I am in desperate need of help, and fast! I need to get this website live today - We got a domain and hosting package through LCN hosing, and I have built a site onto frontline-fs.com/wordpress. I need to get it live onto frontline-fs.com but cannot work it out for love nor money. LCN told me I had to go to http://codex.wordpress.org/mnoving_WordPress and follow the steps under where the domain name or urls change. Some of it makes perfect sense, but I completely fall down at steps 1 - I don't understand what option 1 or 2 mean. What does create a new directory mean? I just have access to it through LCN or the Admin panel, I don't seem to have a directory or wordpress files on our network.

    If someone can help me I woudl really appreciate it - Unfortunately this isn't something I've done before and have been thrown in at the deep end rather. Thank you.

  2. esmi
    Theme Diva & Forum Moderator
    Posted 1 year ago #

  3. Jayzcee
    Member
    Posted 1 year ago #

    Thanks, I am just confused about where the directories are?! I have no idea how to move the files or even where to find them :-(

  4. esmi
    Theme Diva & Forum Moderator
    Posted 1 year ago #

    You need to use FTP or whatever file management application your host provides.

  5. Jayzcee
    Member
    Posted 1 year ago #

    Thanks. I have found the files now and completed the step on the first page of your link, but I am so confused, I don't even know what a root directory is let alone how to move something across to it.

  6. esmi
    Theme Diva & Forum Moderator
    Posted 1 year ago #

    Which root are you having a problem with? Your hosts should be able to help you determine your root domain folder. The root WordPress folder is the folder that holds the wp-config.php and wp-config-sample.php files.

  7. Jayzcee
    Member
    Posted 1 year ago #

    Thanks Emsi - Sadly the hosting company simply send me to a wordpress guide which doesn't help me at all - I don't think they're even sending me to the right thing to be honest. It seems they've sold this package with no experience, knowledge, or support with it, really very disappointed with the service. I need it up and running today so I think I'm going to be left with having to outsource it and get someone else to sort sadly. Thank you for trying to help though.

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