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[resolved] Getting 403 and 404 errors on wp-admin/install.php screen (10 posts)

  1. dyerwrites
    Member
    Posted 5 years ago #

    After I uploaded the files to the server, I go to my website name/wp-admin/install.php. Instead of getting the regular WordPress screen, I get one that has the text but it's not formatted like the WordPress site.

    Then, when I type in my information and click enter, I get a 403 and 404 errors. This is exactly what the screen says:

    Forbidden

    You don't have permission to access /wp-admin/install.php on this server.

    Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
    Apache/2.2.11 (Unix) mod_ssl/2.2.11 OpenSSL/0.9.8i DAV/2 mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635 Server at http://www.dyerwrites.com Port 80

    Please help.

  2. whooami
    Member
    Posted 5 years ago #

    do you have an .htaccess in your web root? if so, whats inside it, please?

  3. dyerwrites
    Member
    Posted 5 years ago #

    If the web root is the public_html folder, I have a file with that name, but the file size is 0. Plus, the permissions say rw-r--r--

  4. whooami
    Member
    Posted 5 years ago #

    If the web root is the public_html folder

    One and the same, yes :)

    If you drop me an email at whoo at my domain, Ill take a look via ftp for you, and see if I can figure out whats going on for you.

    My domain is village-idiot.org (and thats whoo@)

  5. dyerwrites
    Member
    Posted 5 years ago #

    OK, thank you. I e-mailed you.

  6. whooami
    Member
    Posted 5 years ago #

    ok, my email is slow, for some reason, lately, but as soon as I get it, Ill reply.

  7. dyerwrites
    Member
    Posted 5 years ago #

    Also, if it matters, I'm working on a Mac. If you need more info, let me know. Thanks again.

  8. whooami
    Member
    Posted 5 years ago #

    email sent back -- got both of yours. use the gmail return addy, its quicker.

  9. whooami
    Member
    Posted 5 years ago #

    oke, so that sucked.

    for anyone wondering, hostgator is using mod_security and suphp

    your public_html directory needs to be chmod 750

    Also, and more importantly, if you attempt load a file that sits on the same domain as the file being loaded, ie trying to load wp-admin/install.css from wp-admin/install.php it triggers mod_security

    Fuck all if I know WHY they did that, but harassing their support ppl makes m them disable their crappy implementation of mod_security for whatever domain is having trouble.

    And it only took 45 mins and ME pointing out the problem repeatedly before they fixed it.

  10. dyerwrites
    Member
    Posted 5 years ago #

    Thanks!

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