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Generating and retrieving password problem in WP (3 posts)

  1. Ozy Sites
    Member
    Posted 2 years ago #

    Hi

    I have installed WP and using a theme although this issue is with all themes I have tried so I can only presume it's a WP issue.

    When registering as a user I recieve a message saying I will be sent an email with my password.

    That email only contains my username and no password. I tried ForGotPassword link and I don't even recieve an email at all.

    I have cecked all settings to see if I forgot something but there is no mention of anything to do with a password anywhere.

    There is something there about a sectret email account using POP3 which I haven't setup as I do not wish to use posts by email and seems to be linked to a particular category anyway which doesn't sound like it would affect the rest of the site or the log-in process.

    I am having the same issue on both WP sites I have installed.

    Can anyone help please.?

    Cheers

  2. esmi
    Forum Moderator
    Posted 2 years ago #

    Are both sites installed on the same server or with the same host? Have you tried:

    - deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    - switching to the Twenty Eleven theme to rule out any theme-specific problems.

    - resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

    - re-uploading the wp-admin and wp-includes folders from a fresh download of WordPress.

  3. Ozy Sites
    Member
    Posted 2 years ago #

    Hi
    Yes they are both on my dedicated server which works with no problems with an other users websites hosted on it.

    I will try your other suggestions later today and update the results here.

    Cheers

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