• I have the latest version of NextGen installed, as well as the latest version of WordPress.

    First problem: When I place an album on a page, it does not show the individual names of each gallery within that album. Is there something I’m missing to make this work? On Chrome, the name of each gallery will flicker for a second, then disappear. On Firefox, they don’t appear at all.

    Second problem: I set the thumbnail sizes to be larger for the album thumbnails and gallery thumbnails, but it doesn’t appear to be working either. I’ve cleared my cache and everything, and nothing is reflected/the new size doesn’t show up.

    Third problem: I’ve set a preview image for each gallery, but it won’t update/reflect, even with cleared cache, etc.

    Help? Thanks!

    Heather

    http://wordpress.org/plugins/nextgen-gallery/

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Contributor photocrati

    (@photocrati)

    @heatherpeters – Whoa, that is a lot going on there but I will try to address each issue.

    1. That reads like there is a plugin and/or theme conflict.
    2. Once you set a “new” thumbnail default size you will need to go back to all of your existing (or particular galleries you want) and create new thumbnails as necessary.
    3. That may be a bit more difficult to diagnose what might be the issue although the first item may help sort it out.

    IF you have any of these issues after doing the troubleshooting above, please feel free to submit a Bug Report (http://www.nextgen-gallery.com/report-bug/ … please reference this topic) so we can help you to sort these items out.

    We will most likely need a set of log in credentials, and probably FTP credentials as well, please include those with the Bug Report.

    Thanks!

    – Cais.

    Thread Starter heatherpeters

    (@heatherpeters)

    For #1 – Okay…I’m not sure sure how to isolate this or fix…so submit a bug report?

    For #2 – I didn’t create any of the thumbnails, they were automatically generated when I uploaded photos to a new gallery. Are you saying I need to delete the gallery and re-create it in order for the generated thumbnails to update to their new size?

    Thank you again!
    Heather

    Plugin Contributor photocrati

    (@photocrati)

    @heatherpeters – If you are having trouble with the troubleshooting just note what you felt you were unable to sort out and we will work with you on that.

    For the new thumbnails, go to: Gallery > Manage Galleries … click on the gallery you want to change the thumbnails on.

    Select all (or some) of the image then choose “Create new thumbnails” from the Bulk Action drop-down; then, click <Apply>.

    – Cais.

    Thread Starter heatherpeters

    (@heatherpeters)

    Ah, thank you!

    For the re-sizing of the thumbnails, this worked for the actual gallery picture thumbnails, but not for the album thumbnails…is there a way to make the preview image thumbnails that display for a gallery within an album to be re-sized as well?

    Thank you!
    Heather

    My problem with this is that I have tried to resize the thumbnails to a slightly larger size and it doesn’t work – it says “resizing failed” and gives a server error. I am using WP 3.7.1 (latest). Is this something I need to address with my hosting, or is this a known error that I can fix? Thanks for any help.

    Plugin Contributor photocrati

    (@photocrati)

    @biotunes – There are simply to many unknowns in your description. It would likely be best for you to create your own topic and/or submit a Bug Report.

    @heatherpeters – Currently album thumbnails are hard-coded (we are looking at adding options for them … no ETA yet).

    The quick fix for this is to go to this file:
    ../plugins/nextgen-gallery/products/photocrati-nextgen/modules/nextgen_basic_album/adapter.nextgen_basic_album_controller.php

    You’ll need to look for these lines (around line 159-ish) and change the thumbnail dimensions to what you are looking for:
    // legacy templates expect these dimensions
    $image_gen_params = array(
    ‘width’ => 91,
    ‘height’ => 68,
    ‘crop’ => TRUE

    Custom CSS unfortunately will not work in this instance and until we add the options you will likely need to re-edit these lines after every update.

    Please make sure you have a back-up before making any edits … just in case.

    Thanks!

    – Cais.

    Thread Starter heatherpeters

    (@heatherpeters)

    Hi there, thanks so much for this. I’m actually not even finding the NextGen plugin listed on the backend of my WordPress files. I logged into my hosting manager and see all my WordPress installation files like normal. And I see all the other plugins, but not this one?? I even double-checked, and I see every single one of my plugins listed on the backend, but not the Nextgen one. Is this something I need to worry about, or submit a bug report for? Sorry and thanks!

    Thread Starter heatherpeters

    (@heatherpeters)

    Just to clarify…the NextGen plugin is operating on my WordPress site. We don’t have this installed on another site either, so the place I looked is the only place it could have been installed. Perhaps I should delete the plugin and manually install it on my host’s backend?

    Plugin Contributor photocrati

    (@photocrati)

    @heatherpeters – Please feel free to add these details to your original Bug Reports. We also recommend not deleting NextGEN Gallery unless there are no other alternatives to resolving an issue related to it.

    Thanks!

    – Cais.

    Thread Starter heatherpeters

    (@heatherpeters)

    OK! I also responded to the bug report response I received, but I will also list it here just if needed:

    “I’m not needing the album title. I’m needing the gallery titles to display within the album. Because on the NextGen demo, it shows on the “Albums vs. Galleries” page, an album displayed with five galleries, and each of those galleries display the gallery title (Landscapes, People, Food, Weddings, and Adventure). I assumed this would be how it would display for me as well. Is this incorrect?

    Here’s the page on the NextGen site that I’m referencing: http://www.nextgen-gallery.com/albums-vs-galleries/

    And no, this is not a custom template…”

    Thanks again for all your help!

Viewing 10 replies - 1 through 10 (of 10 total)
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