hi. thanks. i spent about six months trying to figure out what was wrong with this about two or more years ago. i have not had a problem with it since.
now it is baaaa---aaaack.
the problem i am seeing (thanks for reminding me where these settings are) is that my settings ARE:
310 w x 150 h and the somewhat confusingly worded "Crop thumbnail to exact dimensions (normally thumbnails are proportional)" is CHECKED.
the thumbnail i posted is obviously stretched.
oh, no (oh god) this isn't another one of those issues where i am uploading a non-png image accidentally, is it? oh god. yikes.
if it is, can someone please explain to me what the problem is that WP has with tiff or png (I can't imagine i have another file format on my computer) so that if this is the case and i forget what is going on here at least i /understand/ what is going on so i can remind myself without having to post the question?
also, this seems like a common enough problem (based on the off forum questions i got about it originally) and it is obscure enough to figure out to have a faq on it if it doesn't already exist (and again if this is in fact the problem this time...