Viewing 14 replies - 1 through 14 (of 14 total)
  • I am having the same problem.

    me too, please advise

    Plugin Contributor photocrati

    (@photocrati)

    @tristanldo – Have you tried checking if there is a conflict with another plugin?

    @ron Ramsey, @poiema, @meganmm – Please start your own topics. See the forum rules here: http://codex.wordpress.org/Forum_Welcome#Where_To_Post

    Thanks!

    – Cais.

    I uninstalled the plugin and then reinstalled it and that fixed everything.

    Plugin Contributor photocrati

    (@photocrati)

    @poiema – Thanks for your suggestion.

    – Cais.

    Thread Starter Tristanldo

    (@tristanldo)

    I deactivated all the plugin I have (Captcha code and Jetpack by WordPress.com) problem still there so I reactivated all the plugins.
    I also uninstalled the nextgen plugin and then reinstalled it : problem still there.

    Thread Starter Tristanldo

    (@tristanldo)

    I found a work around solution …
    I went to “gallery” (the green icon on the left), then “lightbox effects” and try one of the proposals (thickbox and no lightbox do not work , lightbox : the images are complety deformed, all the others work fine).

    Thanks, poiema!
    I reinstalled the NextGEN plugin – problem was gone.

    How do you uninstall and reinstall without loosing images/galleries?

    Please advise.

    Plugin Contributor photocrati

    (@photocrati)

    @tristanldo – Interesting that only some of the Lightbox Effects appear to work correctly given the server environment you described. When you re-installed, did you do so manually via FTP over-writing all files and folders under plugins/nextgen-gallery/?

    @skallagrimson – Nice to read things worked for you.

    @d1000 – Manually re-installing with a FTP client and over-writing the existing files is probably your safest bet.

    – Cais.

    Manually re-installing with a FTP client and over-writing the existing files is probably your safest bet.

    – Cais.

    What do you mean by “over-writing the existing files “. Does this mean that I have to re-load all of my hundreds of images that I have added titles, alt text and cropping to the thumbnails? Is so, is there any way to go back to the older version of wordpress?

    I am also having the problem . When the pages are accessed using IE11, it is working correctly but when using chrome 36,i am having the problem. Any ideas ???

    Plugin Contributor photocrati

    (@photocrati)

    @ron Ramsey – Did you start your own topic? That may also be a good thing to do … but in the case of manually re-installing the plugin the process would not touch any of your existing gallery folders in a default installation.

    @pierreraby – This seems like it would be a different issue altogether, you should also look at starting your own topic to address the concerns you have.

    Thanks!

    – Cais.

Viewing 14 replies - 1 through 14 (of 14 total)
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