WordPress.org

Ready to get started?Download WordPress

Forums

Funds not processing through Authorize.net (5 posts)

  1. jefgunion
    Member
    Posted 1 year ago #

    I have a client who a site was built for using the StorePress theme. The site as awesome and everything works great, except that funds are not processing through Authorize.net into the clients bank account. All the setting have been double checked and seem to be correct, as well as the transaction key and ID.
    Any ideas why this is not working as it should?

    Thanks!!

  2. Krishna
    Volunteer Moderator
    Posted 1 year ago #

    Please ask Authorize.net.

  3. jefgunion
    Member
    Posted 1 year ago #

    Already did that and they say it has something to do with the Storepress site.

  4. Krishna
    Volunteer Moderator
    Posted 1 year ago #

    Here is the link to contact them: http://support.envato.com/

    You are using a theme from Theme Forest that causes the trouble according to your own statements. It is a commercial/ premium theme and we do not have any access to that.

  5. Japh
    Member
    Posted 1 year ago #

    Hi Jefgunion, the best person to ask for help with a theme is always the person who created it. On ThemeForest, we provide a contact form on each author's profile page where you can get in touch with them. For the StorePress theme, the author's profile page is: http://themeforest.net/user/rockethemes

Topic Closed

This topic has been closed to new replies.

About this Topic