FUNCTIONAL Help

First I just discovered some people
are downloading something.
I never did. I just use the blog
on the internet with my browser.
Who downloads what, to do what?
No wonder I don’t find php files
or a way to get into them on my
blog. (Why not?)

2. There is a kind of help that
can be called FUNCTIONAL help.
Where the helper puts themselves
in the mind of a novice user
with basic goals of writing a
blog and maybe putting up some
documents and pictures.
And then thinking of each basic
thing such a person might want
to DO, giving them instructions
or the ways to do those things
one by one.
And if there is time or resources
trying the explanations out on
beginners to see what is difficult
to understand.

No one around WordPress seems to
have ever gotten even vaguely in
touch with such a process.
They are so fascinated by the
technology they have created that
they think it, and its rules and
whatever are the dream of every
user. THIS IS NOT TRUE.
Some of us just want to BLOG and
be able to know what to do.
By now the separation between
Wordpress and the ordinary user
is so great that it will take an
expert and a writer of ordinary
English – both with the imagination
to put themselves in the place of a
novice – some months of work to
produce an ordinary instruction
booklet. But if WordPress is to be
used by so many people, then it
needs to be done.
Right now the documentation is all
backwards. It starts with the machinery
not with the user.
And it spends its time with words
the user does not know, explaining
one term by another strange one.

Please – some people at WordPress
or close – make this a serious
effort.