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1. jdavis1582
   Member
   Posted 9 months ago #
   

   Hi,

   I'm hoping someone can steer me in the right direction.
   I've been attempting to upgrade my Udesign theme to v 1.7.

   Uploading via admin panel of the zip theme file yields this error message:
   Destination folder already exists. /home2/practip7/public_html/wp-content/themes/u-design/

   Prior to uploading, I deleted (via ftp) the old version of the theme.
   But I still get the "folder already exists" error message.

   I've reviewed the remote site to search folders/directories/subs
   but cannot find the destination folder noted above.

   Any help will be greatly appreciated!
   Thanks
   JCD

2. cinghaman
   Member
   Posted 9 months ago #
   

   try uploading it through ftp

3. jdavis1582
   Member
   Posted 9 months ago #
   

   Thanks Robin. When I attempt to upload via ftp I also get them same error message as using admin panel: Destination folder already exists. /home2/practip7/public_html/wp-content/themes/u-design/

   When I attempt to search the client ftp I cannot locate practip7 or the public_html directories. Its as if they don't exist.

   Thanks.

4. cinghaman
   Member
   Posted 9 months ago #
   

   When I attempt to search the client ftp I cannot locate practip7 or the public_html directories.

   How did u deleted the folder before ? if u cant locate public_html

   can u printscreen your ftp folder view ?

5. jdavis1582
   Member
   Posted 9 months ago #
   

   Thanks for the follow up Robin.

   I accessed the remote client via ftp /wordpress/content/udesign theme

   I did not use the practip7/public html directory roots

   Yes I have a screenshot but can't paste it into the forum.

   Any suggestions? Thanks.

6. cinghaman
   Member
   Posted 9 months ago #
   

   i hope its just typo or quick type of the path --- so just making sure

   its wordpress/wp-content/themes/udesign

   for image upload
   http://tinypic.com/

   or just upload it anywhere on ur server and send the url

7. jdavis1582
   Member
   Posted 9 months ago #
   

   here's the link

   http://www.pmetesting.com/wp-content/uploads/2012/08/Snap_2012.08.15_20h33m14s_005.png

   The path I used is the one you noted:
   wordpress/wp-content/themes/udesign

   Thanks

8. cinghaman
   Member
   Posted 9 months ago #
   

   did u try completely deactivating your theme and try to activate twentyeleven

9. jdavis1582
   Member
   Posted 9 months ago #
   

   The udesign theme does not have a deactivate link (via Admim/themes)

   I will go ahead and activate twentyeleven and see what happens

   I will post again in a minute

10. jdavis1582
    Member
    Posted 9 months ago #
    

    Robin

    I dont know if you drink, but if you do I owe you a beer.

    After activating 2011, deleting udesign old, the new theme loaded properly.

    Thank you, thank you!

11. cinghaman
    Member
    Posted 9 months ago #
    

    Great i am glad it worked out,

    for drinks haha :) someday my friend someday

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