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Frozen will not work (2 posts)

  1. ramon3000
    Member
    Posted 1 year ago #

    I have two sites version 3.4.1 and version 3.5 I installed plugin and activated.... The icon is frozen at the bottom right corner when you click for it to pop up does not pop up.... on thE BACK END under status you see nothing that says active

    http://wordpress.org/extend/plugins/wp-live-chat-support/

  2. WP-LiveChat
    Member
    Plugin Author

    Posted 1 year ago #

    Hi
    This could be due to javascript errors on that page. Please can you send me a link to your website and I'll be able to debug this issue a lot better.

    Kind regards
    Nick

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