WordPress.org

Ready to get started?Download WordPress

Forums

eShop
[resolved] 'From Email' is not working (9 posts)

  1. zefrv
    Member
    Posted 1 year ago #

    Greetings!

    I have been liking eShop but one issue that I have encountered so far is the 'From Email' from auto generated emails (upon purchase). Please correct me if I'm wrong, is this where I am supposed to place the 'From Email' address that would show in my customers' emails? (Please refer to image)

    http://www.philippineswithlove.com/wp-content/uploads/2012/10/SS579.png

    If this is where it's supposed to, I've placed an email address there but when we tested an order, the 'From Email Address' showed @box303.host something.

    How can this be corrected?

    Thanks in advance for your assistance!

    http://wordpress.org/extend/plugins/eshop/

  2. esmi
    Forum Moderator
    Posted 1 year ago #

    The email address should be in the upper field - eShop From address

  3. zefrv
    Member
    Posted 1 year ago #

    Hi Esmi!

    Thank you for your prompt reply! I actually placed our business email add on that field but the email that was showing on our test purchase came from "@box303.host". I tested it again before I sent you this email and still got the same thing. It didn't show the email address (our business add) that I saved on the upper field of eShop From address.

    Is there any way to fix this?

    Thanks in advance!

  4. esmi
    Forum Moderator
    Posted 1 year ago #

    Is the site installed on the box303.host domain?

  5. zefrv
    Member
    Posted 1 year ago #

    Yes, it is. Is this what's causing the issue? I really don't know how to change the eShop From address.

  6. elfin
    Moderator
    Plugin Author

    Posted 1 year ago #

    send a password reminder to yourself from your WordPress install - does it show correctly there?

  7. zefrv
    Member
    Posted 1 year ago #

    The email came from this same add: @box303.host

    Do you have any suggestions on how to make our business email show up correctly to our customers via eShop?

    Thank you for your help!

  8. elfin
    Moderator
    Plugin Author

    Posted 1 year ago #

    you need it to correctly show for WordPress as well, I'd suggest speaking to your web hosts first.

  9. zefrv
    Member
    Posted 1 year ago #

    Thanks, I have fixed the issue.

Topic Closed

This topic has been closed to new replies.

About this Plugin

About this Topic

Tags