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[closed] Fraudulent WordPress Internet site warning (29 posts)

  1. Shaza777
    Member
    Posted 1 year ago #

    I am new to this forum and to WordPress. I need to get the word out that there is a site called wordpresswebsitebuilder.org that comes up first on an internet search for WordPress websites. I thought they are the real WordPress. I paid for them to do me up a site and they have refused a refund, taken my domain and continue to operated using both wordpress.org in their name and they also use the logo. They advertise that the refund will take 30 days, they now say 90 days. They also say that customers will own their domain name, they do not. I am having terrible trouble getting my domain back. I doubt I ever will.

    They told me they were wordpress.org, just the website builder part of it.

    I have reported this to security at WordPress, to Australin Federal Police and IRS but need to get the word out on this forum... any suggestions as the best way to alert consumers of this?
    Shannon W.

  2. esmi
    Forum Moderator
    Posted 1 year ago #

    As that domain name is in breach of the WordPress trademark policy, please feel free to contact the Foundation about it via http://wordpressfoundation.org/contact/

  3. Shaza777
    Member
    Posted 1 year ago #

    @esmi: Thank you so much. I wonder how many new people looking to outsource the building of a wordpress site have fallen in that trap! I paid 500 dollars, which I think I can kiss goodbye! :( I have taken your advise and sent a warning to the foundation.

  4. Viscosity
    Member
    Posted 1 year ago #

    You can find the domain detail here

    I will suggest you to report it to Godaddy.com which hosted their account.

  5. Shaza777
    Member
    Posted 1 year ago #

    Thanks Viscosity, will do so now

  6. Shaza777
    Member
    Posted 1 year ago #

    @Viscosity that is PERFECT! Thank you so much. They told me thy were in the Phillipines! LOL

  7. Shaza777
    Member
    Posted 1 year ago #

    http://firstalliancewa.com/ wordresswebsitebuilder also works under that site name as well.

  8. Viscosity
    Member
    Posted 1 year ago #

    Just be extra careful with scam site which appeared very much often look legal until someone being a victim. Sorry to say you have paid a price to learn it.

  9. Shaza777
    Member
    Posted 1 year ago #

    @vis I will let you know the outcome, but I do not hold out any hope. With the info you sent, they are all over the shop! I just hope WordPress shuts them down from using thier name and logo, if they are frauds!

  10. esmi
    Forum Moderator
    Posted 1 year ago #

    FWIW, I've also reported this site and ask for it to be investigated with some urgency.

  11. Shaza777
    Member
    Posted 1 year ago #

    Thanks esmi. I will report them to Godaddy today. I can not believe that I fell for this!!! I was in a hurry for a support site for an app I developed for iTunes app shop! Te domain name they stole was aussieappshop.com The poor site is still up. They did a terrible job of knocking up a web site! LOL

    It is a nightmare becuase that is my registered business name here in Australia. I do not even know where to begin to get that back. I have built a wordpress blog as a support site for the app. I should have gone via Vworker or Odesk! I just very confused because their logo and name was almost exact to this one!

    Thanks for all your help!

  12. esmi
    Forum Moderator
    Posted 1 year ago #

    that is my registered business name here in Australia

    You may want to get some legal advice on this.

  13. Shaza777
    Member
    Posted 1 year ago #

    Esmi, my daughter is a lawyer. she is advising me but international law is very very tough and expensive! She is ironically a lawyer with our internet an media regulatory authority here ( ACMA)...very funny, in a dark sort of way .http://www.acma.gov.au/WEB/HOMEPAGE/PC=HOME

    This is the funny side of it!

  14. Viscosity
    Member
    Posted 1 year ago #

    Why legal advise?
    The legal advise is usually domain listed under com.au for Australia site. Look at my site which listed under .com.sg which register with a business license in order to use that domain. Whereas domain using .sg is just a general domain in Singapore which can register by anyone.

    In conclusion if you want to fight over a general domain name and do not waste your time & effort for it.

  15. esmi
    Forum Moderator
    Posted 1 year ago #

    Have you looked at appealing to ICANN under the cybersquatting definition?

  16. Shaza777
    Member
    Posted 1 year ago #

    Speak of the devil...the customer support person has written me today, only defending her site, not offering anything meaningful like money back or domain name...she is now saying this:
    """"According to our president legal action is currently being decided by our legal team.
    These charges include:
    Defamation
    Slander
    Libel

    We have all server logs, instant messages, and emails logged.
    Nowhere on our website says we are WordPress.org or WordPress.com. We are neither, just as our website
    title states we are WordPress Website Builder (wordpresswebsitebuilder.org)
    Here is an article which may further educate you with the law:
    http://offbeatbride.com/2012/09/negative-vendor-reviews

    Please do your own research. All our bases are legally covered, on our website you have 30 days
    to request a refund and that refund would be processed within a 90day time-frame. I wont be able to
    entertain any more of your emails. You will be notified of further legal action by email and finalized through
    hard copy via your postal service pending our legal team's findings."

    ME: Ironically, they say they will take on an intenational law case at 100's of thousands of dollars rather than just refund $495.00 and start the domain name transfer. Shannon

  17. Shaza777
    Member
    Posted 1 year ago #

    I will start ICANN now.

  18. esmi
    Forum Moderator
    Posted 1 year ago #

    All our bases are legally covered

    But apparently not the part about contravening WordPress' trademark, apparently...

  19. Shaza777
    Member
    Posted 1 year ago #

    Thanks so much to both of you. I must get to work now. I sure learned a lesson the hard way. Oh well...i have been using the internet wince 1997 and this is my first problem! who knows, they may pay me back my refund just to clear their name, if they are indeed trying to start a legal business. So far, I am very very nervous. There is never just one cockroach as they say! If they break a trademark law, I am sure they will be capable of other practices. I have offered them a public apology if they just refund my money! We shall see.

  20. Viscosity
    Member
    Posted 1 year ago #

    Shaza777 , Pardon me i just don't understand why you don't hint my advise? It is not worthwhile to fight over a general domain as you have understood the value of it. Anyway, it's your choice.

    If you are refering to wordpress.com or .org then i will advise you stay out of it as we are not the owner of that domain.

  21. Shaza777
    Member
    Posted 1 year ago #

    Vis, I am sorry but I do ot quite understand what you are saying...
    "If you are referring to wordpress.com or .org then i will advise you stay out of it as we are not the owner of that domain."

    I know what you mean and will of course take your advise...I am just a little overwhelmed right now!

  22. Viscosity
    Member
    Posted 1 year ago #

    Of course i understand how you feel but stay cooled with a clear mind. Overheated rage will not get you anyway :)

  23. Shaza777
    Member
    Posted 1 year ago #

    I just put in for aussieappshop.com.au , it is pending now at godaddy! I have put in tax ID numbers etc to get verified!
    Thanks so much for this idea and advice...I really like your site too. Did you design it? Did you build it?

  24. Shaza777
    Member
    Posted 1 year ago #

    This has been on overwhelmingly great board. I have learned so much and all of your support has been so appreciated and useful! thanks to you both again. I feel so protected in this site! Now I have to figure out how to transfer my .com.au site to Bluehost!

  25. Viscosity
    Member
    Posted 1 year ago #

    50% of my site is done by my hired web designer and another 50% is done by me. The reason for doing so is that i am not an expert when come to web design but for web security and other items are fully accomplish by me.

    You do not need to transfer your domain,aussieappshop.com.au to bluehost but what you need to know is your domain dns ip address so that you can add it in your web hoster control panel.

  26. rmillares
    Member
    Posted 9 months ago #

    Hi,

    I am just new here and Shaza777, I think what happened to you happened to me too! I have just started a small business and needed a proper website set up. Since WordPress is a pretty popular & trusted site, I searched for it and saw this "wordpresswebsitebuilder.org" who offered a pretty good deal. I was able to talk to one of their support team via skype and discussed the package inclusions. I paid for the service 30/08/13 but didn't get any feedback after 3 weeks! agreed date of completion was 13/09/13. After 2 weeks I started to get worried and filed a dispute via paypal. Someone responded and I was informed by someone from billing that I have lost my right to take legal action against them and no more money back guarantee! The very reason I filed a dispute is because I didn't get the service I paid for in 72 hours (as per their package)! We sorted it out and I cancelled the dispute. BIG MISTAKE! because until now, 03/10/13, I still don't have my website! and cannot get hold of anyone anymore.

    Can someone please help me get back my money and report them so they cannot fool more people? PLEASE HELP. I am in tears!

  27. WPyogi
    Volunteer Moderator
    Posted 9 months ago #

    @rmillares - So sorry to hear about your bad experience, but WordPress.ORG only offers free software and free technical support on these forums, but has no control or connection to any site that happens to use the software or offers WordPress hosting or services.

    That site is not part of WordPress.ORG and, in fact, is still in violation of WordPress.ORG's trademark policy.

    I'm sorry that there's really nothing we can do to help you with this.

  28. rmillares
    Member
    Posted 9 months ago #

    @WPyogi thank you for your feedback.
    I already know I've lost my money after 3 weeks of paying it.
    I am devastated but what can you do? there are people out there who does things like these... unfortunately there also people like us who do the right thing and yet get fooled.
    All I want to do now is just try my best to get my money back (if still possible). If not, then, I guess that's what you call "goodwill".
    I just hope someone out there reads this and maybe help me out?

    Thanks again.

  29. Andrew
    Forum Moderator
    Posted 9 months ago #

    You could try out some free themes while you wait; http://wordpress.org/themes/

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