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[resolved] Fotobook Help (7 posts)

  1. jaledwith
    Member
    Posted 7 years ago #

    I'm having some trouble with the plugin Fotobook. I haven't had any luck getting in touch with the developer of the plugin and thought I'd let the community take a look at the problem.

    The problem is that whenever I try to import an album from Facebook my browser will time out. I have tried this in Firefox and IE with the same results. Below is the message I receive:

    WordPress database error: [Lost connection to MySQL server during query]
    SELECT * FROM wp_fb_albums ORDER BY ordinal ASC

    WordPress database error: [MySQL server has gone away]
    SELECT * FROM wp_posts WHERE ID = '3' LIMIT 1

    You must select a page for the photo gallery in the Fotobook Options panel before you can import albums.

    First of all, I have selected a page for the photos. I followed the instructions on Aaron's website to the letter. I've tried deleting the plugin and re-updoading but it didn't help.

    If anyone would be willing to take a look at the problem for me, or if you've had this issue yourself and you've got some thoughts, I would greatly appreciate it.

    Andrew

  2. jaledwith
    Member
    Posted 7 years ago #

    I'm still haven't the trouble with Fotobook that I mentioned above. If anyone can help out I'd be grateful. Thanks.

    Andrew

  3. mlanger
    Member
    Posted 7 years ago #

    Are you using GoDaddy.com for your server?

  4. jaledwith
    Member
    Posted 7 years ago #

    Yes I am. Is that part of the problem?

    BTW, I have tried using the updated version of the plugin released a couple of days ago and I still have the same problem.

    Andrew

  5. jaledwith
    Member
    Posted 7 years ago #

    Sorry for the bump, but it seems like mlanger was on to something. I am using GoDaddy for my server. Does anyone know what the problem is? Thanks.

    Andrew

  6. mlanger
    Member
    Posted 7 years ago #

    Well, I was also having the "Lost Connection" and "Server Gone Away" errors with GoDaddy. In my case, I hadn't changed a single thing on my site. The errors just started happening when I used the WordPress interface to compose or update a post. (I normally use ecto.)

    I approached GoDaddy and was told it was a WordPress problem. I managed to get a supervisor involved and the problem researched more. Then the problem went away (by itself -- I didn't do anything) and the GoDaddy people came back and said it was a WordPress problem.

    GoDaddy is a cheap server. And GoDaddy has terrible support. It's obvious to me that they changed something in their MySQL or PHP setup that was affecting WordPress 2.0.4, 2.0.9 and 2.1 (which are the versions I was running for various sites at the time). That's why I came here and asked around if people having a similar problem were using GoDaddy. They were.

    Of course, the problem went away so I stopped researching it.

    I don't mean to start a debate about GoDaddy here. But I do want to point out that we get what we pay for and, at GoDaddy.com, we're not paying much. One of these days, I'll getted POed enough to find another host. Until then, I'll just deal with what I've got and make the best of it.

  7. jaledwith
    Member
    Posted 7 years ago #

    GoDaddy has also told me that it's a WordPress problem, which I doubt.

    Thank you for your response. I guess maybe the only thing to do is to look into switching hosts.

    Andrew

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