So, I've decided to start helping out on the forums today. It feels nice to help some people out.
I'm reading a lot of forum posts where people are running into problems mostly due to using low quality, non-gpl plugins and themes that come from dubious sources.
I feel bad for some of these folks because they're pouring a ton of work into their sites that are defective by design.
I feel kind of conflicted giving advise to make what they're using work, and at the same time want to help them. I'm also wondering how to approach the root of the problem, the fact that they're using a crappy plugins or themes, without coming across as a jerk.
Any advise from some of you more experienced forum volunteers would be appreciated.