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NextGEN Public Uploader
Form won't show in Google Chrome when logged in (10 posts)

  1. jamminjames
    Member
    Posted 4 months ago #

    I have the NextGEN Public Uploader set to require a Subscriber level before being able to upload. It works fine in Firefox and IE, however, when on a Chrome browser, the form doesn't show, even when logged in.

    No Browse button or Description field show at all. Looking at it with Firebug Lite, there is only a blank <p/> where the form should be.

    The page is at http://www.humortimes.com/amateur-cartoons/

    Please help. Thanks.

    https://wordpress.org/plugins/nextgen-public-uploader/

  2. Michael Beckwith
    Member
    Plugin Author

    Posted 4 months ago #

    What settings are you using for the form? Widget? Shortcode? which attributes if the shortcode?

  3. Michael Beckwith
    Member
    Plugin Author

    Posted 4 months ago #

    From the looks of the code, we have this line that triggers the similar message:

    if ( !is_user_logged_in() && get_option( 'npu_user_role_select' ) != 99 ) {

    if the person visiting is not logged in, and the user role is not "visitor" aka 99, then display the not logged in message.

    So basically if you want non-registered people to be able to submit anything, the minimum role needs to be visitor. Otherwise they need to be a registered user and logged in.

  4. jamminjames
    Member
    Posted 4 months ago #

    But it's not working for logged in people using Chrome.

    I'm using shortcode on the page, simply: [ngg_uploader id = 4], as the gallery id is 4.

    I have it set for a minimum role of Subscriber, Description text field enabled.

    As I say, it works fine for other browsers, just not Chrome.

  5. Michael Beckwith
    Member
    Plugin Author

    Posted 4 months ago #

    Not sure what to tell you without being able to access it all. We don't do any sort of hiding or preventing per browser, and it's all server-side processing.

  6. jamminjames
    Member
    Posted 4 months ago #

    What do you mean, 'access it all'? And, have you never heard this complaint about it not working with Chrome before?

  7. Michael Beckwith
    Member
    Plugin Author

    Posted 4 months ago #

    Nope, this is a first. "access to all" would me being able to log into the site and edit plugin options.

  8. jamminjames
    Member
    Posted 4 months ago #

    Ok, I can get you the login info, if you promise not to do anything to the other plugins, like deactivate them or mess with settings.

    I've already tried deactivating all the plugins and switching to the twenty-eleven theme, to see if there was anything conflicting. It made no difference.

    Btw, I noticed that when logged in as an Admin, it does work. But not when logged in as a Subscriber.

    How do I get you the login info?

  9. Michael Beckwith
    Member
    Plugin Author

    Posted 4 months ago #

  10. jamminjames
    Member
    Posted 2 months ago #

    I discovered that actually, the form was not showing up on any browser when logged in, even though I had 'subscriber,' the lowest role other than visitor. So, I switched to 'visitor,' and now it's working on all browsers. Sure would be nice to be able to restrict it to logged in visitors, however.

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