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WordPress-to-lead for Salesforce CRM
[resolved] Form sending duplicates (4 posts)

  1. b-summers
    Member
    Posted 1 year ago #

    Whenever I send an entry in via the form on my website, I'm getting duplicate emails, both to myself when i choose "send me a copy" and to salesforce.

    Any way to stop this from happening?

    http://wordpress.org/extend/plugins/salesforce-wordpress-to-lead/

  2. Nick Ciske
    Member
    Plugin Author

    Posted 1 year ago #

    Please provide a link to the page where the form is.

    Do you have 2 forms (same ID) on a page (e.g. sidebar and content)?

  3. b-summers
    Member
    Posted 1 year ago #

    Apologies...the site was just moved today anyways:

    http://keytracer.com/cms/

    You can only see one per page, but I am hiding a few other widgets. IE I show certain widgets on the homepage, that I hide on other pages. So in the code yes there probably is two forms on a page.

  4. Nick Ciske
    Member
    Plugin Author

    Posted 1 year ago #

    If you have 2 forms with the same form ID on the same page... then you're going to get a double submission as each thinks it's the form that was submitted.

    You need to use widget logic or a sidebar manager to only output the widgets needed on each page.

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