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Fast Secure Contact Form
[resolved] Form doesn't refresh once submitted (9 posts)

  1. lordspaceman
    Member
    Posted 1 year ago #

    Hi there

    When I click the Submit button, the form is not refreshing to show that it was a success. The emails are coming through, but no visual indication for the user to know that it has gone through.

    The page just stays the same with all the green tickboxes in place.

    Can anyone please advise why?

    Thanks

    http://wordpress.org/extend/plugins/si-contact-form/

  2. Mike Challis
    Member
    Plugin Author

    Posted 1 year ago #

  3. lordspaceman
    Member
    Posted 1 year ago #

    No I am not. I've even disabled every plugin on the site except Fast Secure Contact Form and the form doesn't work. I suspect that it may be my theme?

    My theme makes quite a few calls to jquery off the bat without any plugins installed. Calls jquery 1.7.2.min.js

    Any particular script that may be conflicting or technique I can try use to get the form working?

  4. Mike Challis
    Member
    Plugin Author

    Posted 1 year ago #

    Yes some themes beak it. I am not knowledgeable enough to troubleshoot jquery conflicts. Sorry. Maybe ask your theme support for help. Many themes are paid-for premium themes and they give you support since you paid for the theme.
    You can uncheck the redirect option, but that is not always a desired solution.

  5. Mike Challis
    Member
    Plugin Author

    Posted 1 year ago #

    The problem is caused by my plugin. It is something I can try to fix.
    The form POST action in my plugin being processed at the same time the page content prints from the shortcode. I designed that part wrong.

    Shortcode is not supposed to handle form processing logic. The form needs to process earlier on during WP init, separate from the time the page content prints from the shortcode.

    This plugin has so many features it will take me quite some time to rearrange all the code properly. I started working on it, but do not know for sure when it will be fixed.

  6. Mike Challis
    Member
    Plugin Author

    Posted 1 year ago #

    FSCF plugin version 3.1.7.2 resolved the problem

  7. lordspaceman
    Member
    Posted 1 year ago #

    Great stuff Mike. Thank you for your responses. I take a look at the new version and let you know if it works.

  8. jjgleim
    Member
    Posted 1 year ago #

    I have updated to 3.1.7.2 and my form is still submitting very slow. I am getting the email to my inbox before the page ever refreshes for the end user.

    Go to http://icatsbeta.com/code/contact/ to check it out.

  9. jjgleim
    Member
    Posted 1 year ago #

    Here's a work around. I downloaded and installed the WP Mail SMTP plugin, inputted my email settings in that plugin to have it send the form to me through SMTP. Didn't change anything in the FSCF settings. Works great now.

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