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[resolved] Forgoten Username and password (4 posts)

  1. jennyfogarty
    Member
    Posted 1 year ago #

    Im an idiot.

    I was recently hacked, so changed the passwords to all the sites I designed.
    I have forgotten the password for one of the sites. Username is Admin but Firefox only remembers the old password.

    Tried all of my email accounts as username but to no avail.

    Is there any other method of gaining access to the dashboard again?!?!?

  2. cubecolour
    ɹoʇɐɹǝpoɯ
    Posted 1 year ago #

  3. jennyfogarty
    Member
    Posted 1 year ago #

    Hi Cubecolour, thanks for the reply. The only option available to me here is the FTP method. I am not familiar with SQL or PHP, so scared to touch these!

    I actually used the FTP one when I was hacked as my own site was attacked to. It worked then but it wont work for me today.

    I have followed the FTP instructions but when I enter them in the login panel, the page just refreshes. No error message, no nothing!

    Any ideas?

  4. jennyfogarty
    Member
    Posted 1 year ago #

    Got it! It was the removal of the code, after the upload that was catching me out! Thanks Again for your help!

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