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Forgot Admin Password/Email to website... Help!!!! (15 posts)

  1. jay72488
    Member
    Posted 5 years ago #

    I was asked to work on a website that was made for an individual almost 2 years back. The guy working on the website took off and didn't tell the individual the password... Suggestions? Help?

    The domain name is already purchased so I can't just simply get another one.

    http://www.jodyrogers.tv/

  2. leadandfollow
    Member
    Posted 5 years ago #

    Can you contact the guy?

    Which password do you not have? To WordPress? Or the hosting account?

    If you have access to the hosting account and the database, then there might be a way to get into WordPress. You can see the values for users' e-mail, etc. but the password is encrypted. Possibly you could add a new Administrator user through SQL. I'd have to look into it a little more.

  3. jay72488
    Member
    Posted 5 years ago #

    I have nothing.... I know the user name because of the posts he put in. I'm looking for options... Thank you again

  4. MichaelH
    Member
    Posted 5 years ago #

  5. jay72488
    Member
    Posted 5 years ago #

    so that computer that the work was done on.... do I have to use that specific one?

  6. @mercime
    Volunteer Moderator
    Posted 5 years ago #

    Unfortunately per whois, domain name first created in 2005 and renewed to 2009. So unless your client bought the domain name himself, he/she could wait for domain name to be free in 2009, get private investigator to look for former web designer, etc. or do something else now.

    The same thing happened to a client who left everything up to the web designer who had all passwords and never gave it to client before leaving town. Don't know why the web designer did that to client, up to them. Karma and all that.

    Best solution, move on - taught client how to get new domain name and how to get new webhosting; then I set up new website, taught him to buy adwords, set up google map and all that google jazz, got higher ranking than the old domain, bought old domain name when it was not renewed by former web designer and pointed it to new website. Does this make sense to you?

  7. moshu
    Member
    Posted 5 years ago #

    @jay72488,

    did you, actually, ever click on that link MichaelH posted above?

  8. jay72488
    Member
    Posted 5 years ago #

    Currently using 2.0.3

    I've recently acquired the passkey to the admin user on this website.
    But I've later learned that another web designer had stepped in and blocked the primary admin from many of his privileges. Since I am now the default admin of the website, there must be something i can do. Do I need access to the database that the web designers have been using of could I make my own, using the admin/password....
    Thank you again.

  9. whooami
    Member
    Posted 5 years ago #

    why does the title of this thread not jive with the content in the first post?
    --

    I've recently acquired the passkey to the admin user on this website.

    do you mean password?

    Since I am now the default admin of the website, there must be something i can do. Do I need access to the database that the web designers have been using of could I make my own, using the admin/password....

    Make your own 'what'?

    --

    Your questions make no sense.

  10. jay72488
    Member
    Posted 5 years ago #

    I just found out the password...
    And I do mean password. I apolgize again.
    I was referring to making my own database using the user name and password that i just acquired so that I could access the website and update it.

  11. whooami
    Member
    Posted 5 years ago #

    I was asked to work on a website that was made for an individual almost 2 years back.

    Its always okay to say "no".

    I dont think you understand what you are trying to do.

    Any install of WP that needs to be upgraded already has a database associated with it.

    I **really** reccomend you do some reading before doing anything.

    http://codex.wordpress.org/Main_Page

    http://codex.wordpress.org/Upgrading_WordPress

  12. jay72488
    Member
    Posted 5 years ago #

    What are my options looking like? I probably won't be able to get access to the original database... and the admin user is blocked from using many of it's abilities...

  13. whooami
    Member
    Posted 5 years ago #

    Im not understanding what the problem is. If you dont have access to the db currently, and youve been granted permission by whoever owns the domain to have access, have them contact the host and change the mysql credentials.

    and the admin user is blocked from using many of it's abilities...

    are youn talking about WP or mysql. Youre still not being especially clear.

    The admin account inside WP has no limitations.

  14. whooami
    Member
    Posted 5 years ago #

    this may turn out to be another good example of someone just not understanding how things are tied together, and more fodder for why "any ole person" shouldnt do 'web work'. No offense intended.

    the site in your first post, has a host that uses cpanel.

    http://www.jodyrogers.tv:2082/

    the password for cpanel is going to be the same as the password used for FTP. I presume you have that available.

    Once you are inside cpanel, phpmyadmin is one click away, and guess what -- in a normal cpanel set up -- the mysql password is exactly the same.

    And even if its not, its trivial to set up another user for whatever database is being used -- thats an option right inside cpanel with no further password required.

  15. jay72488
    Member
    Posted 5 years ago #

    Thank you again. I acquire the codes. And was able to spruce it up some.

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