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[resolved] Forbidden (error message) (10 posts)

  1. xybertechnologies
    Member
    Posted 9 months ago #

    I keep getting this error message now when trying to use Embedly. I worked perfectly before.

    Forbidden

    You don't have permission to access /wp-content/plugins/embedly/tinymce/ on this server.

    Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

    Using WP 3.6.1 and Avada Theme

    http://wordpress.org/plugins/embedly/

  2. Embedly
    Member
    Plugin Author

    Posted 9 months ago #

    We have released an update today for a few issues. Let us know if this resolves the problem. Release 2.2.1

  3. xybertechnologies
    Member
    Posted 8 months ago #

    I just updated, and no it did not fix the error.

  4. Embedly
    Member
    Plugin Author

    Posted 8 months ago #

    Permission errors are a little tricky, they could be per system. If you haven't, send a note to support@embed.ly, we'll try to help troubleshoot.

  5. Embedly
    Member
    Plugin Author

    Posted 8 months ago #

    An update on this issue for others, we've found that CloudFlare's rocketloader was preventing certain javascript files from being loaded. If you experience this behavior try disabling and testing.

  6. xybertechnologies
    Member
    Posted 8 months ago #

    thanks, you guys are awesome!!! PROBLEM SOLVED!!!

  7. Zaek
    Member
    Posted 8 months ago #

    hmm, so what exactly needs to be disabled? Why?

    I use cloudflare, but just the basic free portion as it helps secure my sites. But nothing fancy.

  8. Embedly
    Member
    Plugin Author

    Posted 8 months ago #

    Rocketloader (async js loader) doesn't load the plugins javascript files correctly. We've added in markup to tell it not to try and load them. Should be available in version 2.2.2 of the Embedly plugin. If you experience issues make sure you clear your browser cache to get the new files. Shoot a note support@embed.ly if all else fails.

  9. Zaek
    Member
    Posted 8 months ago #

    One site gets past the preview, but does this when I try to save or publish:

    >>>>>>>>>>> 403 GET or Other Request Error Logged - November 9, 2013 - 11:41 pm <<<<<<<<<<<
    REMOTE_ADDR:
    Host Name:
    SERVER_PROTOCOL: HTTP/1.1
    HTTP_CLIENT_IP:
    HTTP_FORWARDED:
    HTTP_X_FORWARDED_FOR:
    HTTP_X_CLUSTER_CLIENT_IP:
    REQUEST_METHOD: GET
    HTTP_REFERER: http://website/wp-admin/post.php?post=12&action=edit
    REQUEST_URI: /wp-admin/post.php
    QUERY_STRING:
    HTTP_USER_AGENT: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/30.0.1599.101 Safari/537.36

    AND the other site wont preview the url with the embedly plugin, so cant even embed it into post to try and save/publish. And it does not leave an error in the log file.

    Video demo of what happens shown here:
    http://www.youtube.com/watch?v=QpQ05EEBddc

    And I contacted embedly at the support email address about a month ago with no response.

  10. Embedly
    Member
    Plugin Author

    Posted 8 months ago #

    If you want to debug yourself you can try disabling some of your plugins temporarily to see if there is a conflict. If you re-send a note to support@embed.ly , I will watch for your email.

    Thanks,

    Art

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