Hi CherylS
Do you have “Use formatted display” checked? It must be checked to be able to select a different font.
Can you provide your site url so I can take a look.
Also are you changing the font in the widget, main content area, or both.
Which font are you trying to use?
Are you using a mac or pc?
http://www.umpquawebdesign.com/testimonials/
Main content area
Arial, Helvetica, sans-serif
PC
The problem is that the page was set up in visual mode and the testimonial is being wrapped in <code></code>
tags that defer to the theme formatting of those tags.
Go back and switch to text mode, delete the content and re-enter the shortcode.
Hope this helps.
Such a simple solution. I didn’t even realize I had done that. Thanks so much.