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WooCommerce - excelling eCommerce
First Data Payment Gateway Stopped working suddenly (2 posts)

  1. jacobclabes
    Member
    Posted 7 months ago #

    Help! I'm using woocommerce on the site http://www.relyalighttv.com with the First Data GGe4 plugin. It was working perfectly until about three days ago and then all of the sudden my credit card transactions began being denied and orders no longer show up in my First Global Gateway transaction list. So obviously there is some disconnect from the Plugin to the merchant account. Currently. I see the following error each time a transaction is run:

    "First Data Payment Failed (error:100AE081:elliptic curve routines:EC_GROUP_new_by_curve_name:unknown group) Order status changed from pending to failed."

    Anyone have any idea what could have caused the problem so suddenly. I've checked everything!!! Please Help!

    http://wordpress.org/plugins/woocommerce/

  2. jacobclabes
    Member
    Posted 7 months ago #

    This is what I'm getting from the Debug Report if that helps anyone:

    <?xml version="1.0" encoding="UTF-8"?>
    <Transaction>
      <ExactID>B28936-01</ExactID>
      <Password>******</Password>
      <Transaction_Type>00</Transaction_Type>
      <DollarAmount>118.95</DollarAmount>
      <Card_Number>************0004</Card_Number>
      <Expiry_Date>0819</Expiry_Date>
      <CardHoldersName>Jacob Clabes</CardHoldersName>
      <VerificationStr1>2650 Georgetown Road|40361|kentucky|OH|US</VerificationStr1>
      <VerificationStr2>***</VerificationStr2>
      <CVD_Presence_Ind>1</CVD_Presence_Ind>
      <Reference_No>2327</Reference_No>
      <ZipCode>40361</ZipCode>
      <Tax1Amount>0.00</Tax1Amount>
      <Customer_Ref>1</Customer_Ref>
      <Reference_3>2327</Reference_3>
      <Client_IP>74.143.215.186</Client_IP>
      <Client_Email>jacob@kyforward.com</Client_Email>
      <Currency>USD</Currency>
      <PartialRedemption/>
      <Ecommerce_Flag>7</Ecommerce_Flag>
    </Transaction>

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