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Filters on Woocomerce Order page not showing relevant customers (2 posts)

  1. anish_annu
    Member
    Posted 10 months ago #

    Hello Support,

    I tried entering a name and found two results from Woo > Orders > "Show All customers" Filter.
    Both the results are NOT related to the customer list i already have in Customers Orders list under same page.

    I want to know-
    On what basis that field (Show all customers) works

    Also,

    A. I entered one of my own email ID in that field and surprisingly, it is NOT showing any result, even though the same email ID exists in Woo > Orders page under Orders tab with my own name. (as i checkout with my name and email ID)
    but, unfortunately it is NOT displaying the results, when I entered it in "show all customer" filter.

    Can you please help me to resolve this technical issue / bug and let me know in detail with example, how actually it will work.

    Important: Few of the customers orders are from the themes sample data and have NOT placed after i myself installed the theme.

    Also, wanted to know, will it only show customers that come and place order after the installation of theme and woocommerce, those who made order on my site after registration.

    Kindly help me to resolve this issue.

    Thanks

    http://wordpress.org/plugins/woocommerce/

  2. anish_annu
    Member
    Posted 10 months ago #

    Can anybody help me on this.

    I tried figured out one thing, that it actually checks the customer / users from USERS under dashboard, rather than the customer details on ORDERS page.

    Is it so, or there is something else.

    Kind help will be appreciable

    Thanks

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