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UpdraftPlus Backup and Restoration for WordPress
[resolved] Files not transfered to Amazon S3 (53 posts)

  1. David Anderson
    Member
    Plugin Author

    Posted 1 year ago #

    Have you updated to this morning's version 1.2.16? That fixed the relevant bug that you're encountering there (which was also recently introduced).

  2. TraciBunkers
    Member
    Posted 1 year ago #

    Yes, I updated and tried again before my previous reply.

  3. David Anderson
    Member
    Plugin Author

    Posted 1 year ago #

    You'll need to paste the full backup log for me to investigate further.

  4. TraciBunkers
    Member
    Posted 1 year ago #

    But that's part of the problem--there's no backup log.

  5. David Anderson
    Member
    Plugin Author

    Posted 1 year ago #

    If you press "Backup Now", and then use the plugin WP-Control to consult the list of scheduled tasks (before 5 seconds), does UpdraftPlus's task appear? Does it then disappear (after 5 seconds)?

    No backup log even if you look manually by FTP in the wp-content/updraft directory?

  6. TraciBunkers
    Member
    Posted 1 year ago #

    no--no backup log, and as far as I could tell, it didn't show in WP-Crontrol--but maybe I didn't look fast enough. I tried several times. The only way I could get anything to happen was by clicking on the "Debug backup" to backup--it backed up the uploads, themes & plugins, but not database or others, and didn't upload any of them to Amazon S3. Here's the log:

    Fri, 11 Jan 2013 01:52:30 +0000 PHP version: 5.2.17 (Linux cp26.stablehost.com 2.6.18-408.8.2.el5.lve0.8.61.3 #1 SMP Wed Jul 11 06:49:35 EDT 2012 x86_64) WordPress version: 3.5 Updraft version: 1.2.16 PHP Max Execution Time: 900 Backup files: 1 (schedule: daily) Backup DB: 1 (schedule: daily)
    Fri, 11 Jan 2013 01:52:30 +0000 Processed schedules. Tasks now: Backup files: 1 Backup DB: 1
    Fri, 11 Jan 2013 01:52:30 +0000 In case we run out of time, scheduled a resumption at: 300 seconds from now
    Fri, 11 Jan 2013 01:52:30 +0000 Beginning backup of directories
    Fri, 11 Jan 2013 01:52:30 +0000 Beginning backup of plugins
    Fri, 11 Jan 2013 01:52:33 +0000 Created plugins zip - file size is 15063696 bytes
    Fri, 11 Jan 2013 01:52:33 +0000 Beginning backup of themes
    Fri, 11 Jan 2013 01:52:34 +0000 Created themes zip - file size is 6045840 bytes
    Fri, 11 Jan 2013 01:52:34 +0000 Beginning backup of uploads
    Fri, 11 Jan 2013 01:53:12 +0000 Created uploads zip - file size is 484727962 bytes
    Fri, 11 Jan 2013 01:53:12 +0000 Beginning backup of other directories found in the content directory
    Fri, 11 Jan 2013 01:53:12 +0000 Looking for candidates to back up in: /home/tracibun/public_html/blog/wp-content
    Fri, 11 Jan 2013 01:53:12 +0000 db.php: adding to list
    Fri, 11 Jan 2013 01:53:12 +0000 snazzy_cache-0.htm: adding to list
    Fri, 11 Jan 2013 01:53:12 +0000 TraciBunkers.com-safety-pins-circles.jpg.zip: adding to list
    Fri, 11 Jan 2013 01:53:12 +0000 index.php: skipping: excluded by options
    Fri, 11 Jan 2013 01:53:12 +0000 mu-plugins: adding to list
    Fri, 11 Jan 2013 01:53:12 +0000 TraciBunkers.com-handcarved-stamps-mix.jpg.zip: adding to list
    Fri, 11 Jan 2013 01:53:12 +0000 backwpup-12075-logs: skipping: excluded by options
    Fri, 11 Jan 2013 01:53:12 +0000 TraciBunkers.com-buttons-waves.jpg.zip: adding to list
    Fri, 11 Jan 2013 01:53:12 +0000 plugins: skipping: this is the plugins directory
    Fri, 11 Jan 2013 01:53:12 +0000 updraft: skipping: this is the updraft directory
    Fri, 11 Jan 2013 01:53:12 +0000 w3tc: adding to list
    Fri, 11 Jan 2013 01:53:12 +0000 TraciBunkers.com-warm-flowers.jpg.zip: adding to list
    Fri, 11 Jan 2013 01:53:12 +0000 TraciBunkers.com-carved-tile.jpg.zip: adding to list
    Fri, 11 Jan 2013 01:53:12 +0000 object-cache.php: adding to list
    Fri, 11 Jan 2013 01:53:12 +0000 gallery: adding to list
    Fri, 11 Jan 2013 01:53:12 +0000 uploads: skipping: this is the uploads directory
    Fri, 11 Jan 2013 01:53:12 +0000 backup-db: skipping: excluded by options
    Fri, 11 Jan 2013 01:53:12 +0000 managewp: skipping: excluded by options
    Fri, 11 Jan 2013 01:53:12 +0000 TraciBunkers.com-faded-memories.jpg.zip: adding to list
    Fri, 11 Jan 2013 01:53:12 +0000 advanced-cache.php: adding to list
    Fri, 11 Jan 2013 01:53:12 +0000 cache: skipping: excluded by options
    Fri, 11 Jan 2013 01:53:12 +0000 debug.log: adding to list
    Fri, 11 Jan 2013 01:53:12 +0000 TraciBunkers.com-playful-layers.jpg.zip: adding to list
    Fri, 11 Jan 2013 01:53:12 +0000 w3-total-cache-config.php: adding to list
    Fri, 11 Jan 2013 01:53:12 +0000 backups: adding to list
    Fri, 11 Jan 2013 01:53:12 +0000 upgrade: skipping: excluded by options
    Fri, 11 Jan 2013 01:53:12 +0000 themes: skipping: this is the themes directory

    I also changed the option from backing up to Amazon S3 to FTP, and had the same results.

    EDIT: Also, when I tried the debug backup, after awhile I got a timeout error, which might be why it didn't back up the DB or others. But, I've got this in my php.ini file:
    memory_limit = 2048M
    max_execution_time = 259200
    max_input_time = 259200
    upload_max_filesize = 1536M
    post_max_size = 1536M

  7. David Anderson
    Member
    Plugin Author

    Posted 1 year ago #

    Are you able to get access to your PHP logs? They are often (but not always) in a file error_log; in this case they may be in wp-admin/error_log

  8. TraciBunkers
    Member
    Posted 1 year ago #

    I looked in the wp-admin/error_log, and also in the error log via my cpanel, and there is nothing there for updraft. It seems like the backup isn't getting triggered. I also just updated to 1.2.19 hoping that would help. The error about missing Amazon buckets hasn't gone away. But maybe that is still there because it hasn't done a full backup.

    Also, in case this helps, I changed the schedule for every 4 hours, and saved the settings, just to see if the job would show up in crontrol, but is still doesn't.

  9. TraciBunkers
    Member
    Posted 1 year ago #

    P.S. I just gave you a donation--I know what it's like to put a lot of time into something for the public, and wanted to help you out. I've had some tutorials on my site that generated so much traffic recently that the server's resources were pushed to the limits, and I had to go up to the next level. So it cost me more money to give people free info, and no one bought anything or even left a comment! I didn't want you to feel the way that left me feeling.

  10. David Anderson
    Member
    Plugin Author

    Posted 1 year ago #

    Thank you, that's very kind...

    You could try putting some Google ads on your site; then at least you get something (if anyone clicks)...

    Do you know if other WordPress scheduled tasks on your site are actually working?

    One possibility is that you have a setup in which plugins are not allowed to write to disk - making both creating backups and logging impossible. I will code up a little plugin to test that situation and get back to you...

  11. David Anderson
    Member
    Plugin Author

    Posted 1 year ago #

    Ummm, of course, if the backup works when you click 'Debug' then it must be able to write to disk. Ignore that bit. I am genuinely stumped. One other suggestion: disable *all* your other plugins, and see if UpdraftPlus works after that. Perhaps you have something that meddles with WP's scheduler.

  12. TraciBunkers
    Member
    Posted 1 year ago #

    I tried google ads some years back, and it was a waste of "real estate" so to speak. I have a donate button on my blog, but you know how that goes.

    Anyway, from your comment, I realized that my database isn't getting backed up automatically anymore, using the WP-DBManager, but the task is listed in the crontrol. Updraft backed up (but just didn't upload to Amazon) until I updated a few versions ago, but now I can't remember if it was backing up with the schedule, or just when I manually did it. I'll see if I can figure out if a plugin is causing this. But it might be a few days before I can get to it.

    EDIT: I just disabled the 2 plugins that I had recently added--all the others I've had while updraft was working. Disabling those 2 didn't make a difference. Also, when I changed the backup schedule within updraft, that doesn't change anything where it says "next scheduled backup"--that stays the same no matter what I change it to, which is always 1 minute ahead of the time it is now.

  13. David Anderson
    Member
    Plugin Author

    Posted 1 year ago #

    Are you able to verify if you are getting *any* scheduled tasks to run? I don't know any plugins off the top of my head to suggest... but you say you have another that isn't working...

  14. David Anderson
    Member
    Plugin Author

    Posted 1 year ago #

    Another idea - try running http://www.example.com/wp-cron.php (but change to the address of your own website) and see if that kicks the task off.

  15. TraciBunkers
    Member
    Posted 1 year ago #

    OK! I'm making progress. I found out that the update for W3 total cache is causing anything scheduled, not to happen:

    http://wordpress.org/support/topic/updated-w3cache-and-now-very-slow?replies=6#post-3710678

    I did ptnplanet's fix of pasting in that code to the file, and now my database is being automatically backed up again. So if anyone else is having problems with their updraft scheduled backup, you might refer them to that link.

    After doing that fix, I went into updraftplus to do a backup. And it, did, but not everything, and none of it was transferred to Amazon S3. It backed up plugins 3 times, themes twice, and uploads once. It didn't back up the DB or others. It's still not listed in wp-crontrol for scheduled backups, and I still have the "S3 delete error: NoSuchBucket: The specified bucket does not exist" for the latest backup.

    Here's the first log:

    Sun, 13 Jan 2013 18:41:17 +0000 PHP version: 5.2.17 (Linux cp26.stablehost.com 2.6.18-408.8.2.el5.lve0.8.61.3 #1 SMP Wed Jul 11 06:49:35 EDT 2012 x86_64) WordPress version: 8671 Updraft version: 1.2.20 PHP Max Execution Time: 900 Backup files: 1 (schedule: daily) Backup DB: 1 (schedule: daily)
    Sun, 13 Jan 2013 18:41:17 +0000 Processed schedules. Tasks now: Backup files: 1 Backup DB: 1
    Sun, 13 Jan 2013 18:41:17 +0000 In case we run out of time, scheduled a resumption at: 300 seconds from now
    Sun, 13 Jan 2013 18:41:17 +0000 Beginning backup of directories
    Sun, 13 Jan 2013 18:41:17 +0000 Beginning backup of plugins
    Sun, 13 Jan 2013 18:42:18 +0000 Resume backup (1): begin run (will check for any remaining jobs)
    Sun, 13 Jan 2013 18:42:18 +0000 Resuming backup: resumption=1, nonce=b1ac343cc1b9, begun at=1358102477
    Sun, 13 Jan 2013 18:42:18 +0000 Error: Could not find a record in the database of a backup with this timestamp
    Sun, 13 Jan 2013 18:42:18 +0000 Unrecognised data when trying to ascertain if the database was backed up ()
    Sun, 13 Jan 2013 18:42:18 +0000 Saving backup history
    Sun, 13 Jan 2013 18:42:18 +0000 There were no files that needed uploading; backup job is finished

    * * * * * * * * *

    Here's the 2nd log:

    Sun, 13 Jan 2013 18:42:18 +0000 PHP version: 5.2.17 (Linux cp26.stablehost.com 2.6.18-408.8.2.el5.lve0.8.61.3 #1 SMP Wed Jul 11 06:49:35 EDT 2012 x86_64) WordPress version: 3091 Updraft version: 1.2.20 PHP Max Execution Time: 900 Backup files: 1 (schedule: daily) Backup DB: (schedule: daily)
    Sun, 13 Jan 2013 18:42:18 +0000 Processed schedules. Tasks now: Backup files: 1 Backup DB: 1
    Sun, 13 Jan 2013 18:42:18 +0000 In case we run out of time, scheduled a resumption at: 300 seconds from now
    Sun, 13 Jan 2013 18:42:18 +0000 Beginning backup of directories
    Sun, 13 Jan 2013 18:42:18 +0000 Beginning backup of plugins
    Sun, 13 Jan 2013 18:42:21 +0000 Created plugins zip - file size is 14998702 bytes
    Sun, 13 Jan 2013 18:42:21 +0000 Beginning backup of themes
    Sun, 13 Jan 2013 18:42:27 +0000 Created themes zip - file size is 6045840 bytes
    Sun, 13 Jan 2013 18:42:27 +0000 Beginning backup of uploads

    * * * * * *

    Here's the 3rd:

    Sun, 13 Jan 2013 18:43:22 +0000 PHP version: 5.2.17 (Linux cp26.stablehost.com 2.6.18-408.8.2.el5.lve0.8.61.3 #1 SMP Wed Jul 11 06:49:35 EDT 2012 x86_64) WordPress version: 9303 Updraft version: 1.2.20 PHP Max Execution Time: 900 Backup files: (schedule: daily) Backup DB: 1 (schedule: daily)
    Sun, 13 Jan 2013 18:43:22 +0000 Processed schedules. Tasks now: Backup files: Backup DB:

    * * * * * * * *

    Here's the 4th:

    Sun, 13 Jan 2013 18:45:46 +0000 PHP version: 5.2.17 (Linux cp26.stablehost.com 2.6.18-408.8.2.el5.lve0.8.61.3 #1 SMP Wed Jul 11 06:49:35 EDT 2012 x86_64) WordPress version: 595 Updraft version: 1.2.20 PHP Max Execution Time: 900 Backup files: 1 (schedule: daily) Backup DB: 1 (schedule: daily)
    Sun, 13 Jan 2013 18:45:46 +0000 Processed schedules. Tasks now: Backup files: 1 Backup DB: 1
    Sun, 13 Jan 2013 18:45:46 +0000 In case we run out of time, scheduled a resumption at: 300 seconds from now
    Sun, 13 Jan 2013 18:45:46 +0000 Beginning backup of directories
    Sun, 13 Jan 2013 18:45:46 +0000 Beginning backup of plugins
    Sun, 13 Jan 2013 18:45:49 +0000 Created plugins zip - file size is 14998702 bytes
    Sun, 13 Jan 2013 18:45:49 +0000 Beginning backup of themes
    Sun, 13 Jan 2013 18:45:51 +0000 Created themes zip - file size is 6045840 bytes
    Sun, 13 Jan 2013 18:45:51 +0000 Beginning backup of uploads
    Sun, 13 Jan 2013 18:47:30 +0000 Resume backup (2): begin run (will check for any remaining jobs)
    Sun, 13 Jan 2013 18:47:30 +0000 Resuming backup: resumption=2, nonce=c50e521cad15, begun at=1358102746
    Sun, 13 Jan 2013 18:47:30 +0000 Error: Could not find a record in the database of a backup with this timestamp
    Sun, 13 Jan 2013 18:47:30 +0000 Unrecognised data when trying to ascertain if the database was backed up ()
    Sun, 13 Jan 2013 18:47:30 +0000 Saving backup history
    Sun, 13 Jan 2013 18:47:30 +0000 There were no files that needed uploading; backup job is finished
    Sun, 13 Jan 2013 18:47:30 +0000 Resume backup (1): begin run (will check for any remaining jobs)
    Sun, 13 Jan 2013 18:47:30 +0000 Resuming backup: resumption=1, nonce=c50e521cad15, begun at=1358102746
    Sun, 13 Jan 2013 18:47:30 +0000 Error: Could not find a record in the database of a backup with this timestamp
    Sun, 13 Jan 2013 18:47:30 +0000 Unrecognised data when trying to ascertain if the database was backed up ()
    Sun, 13 Jan 2013 18:47:30 +0000 Saving backup history
    Sun, 13 Jan 2013 18:47:30 +0000 There were no files that needed uploading; backup job is finished
    Sun, 13 Jan 2013 18:47:35 +0000 Resume backup (2): begin run (will check for any remaining jobs)
    Sun, 13 Jan 2013 18:47:35 +0000 Resuming backup: resumption=2, nonce=c50e521cad15, begun at=1358102746
    Sun, 13 Jan 2013 18:47:35 +0000 Error: Could not find a record in the database of a backup with this timestamp
    Sun, 13 Jan 2013 18:47:35 +0000 Unrecognised data when trying to ascertain if the database was backed up ()
    Sun, 13 Jan 2013 18:47:35 +0000 Saving backup history
    Sun, 13 Jan 2013 18:47:35 +0000 There were no files that needed uploading; backup job is finished
    Sun, 13 Jan 2013 18:47:35 +0000 Resume backup (1): begin run (will check for any remaining jobs)
    Sun, 13 Jan 2013 18:47:35 +0000 Resuming backup: resumption=1, nonce=c50e521cad15, begun at=1358102746
    Sun, 13 Jan 2013 18:47:35 +0000 Error: Could not find a record in the database of a backup with this timestamp
    Sun, 13 Jan 2013 18:47:35 +0000 Unrecognised data when trying to ascertain if the database was backed up ()
    Sun, 13 Jan 2013 18:47:35 +0000 Saving backup history
    Sun, 13 Jan 2013 18:47:35 +0000 There were no files that needed uploading; backup job is finished
    Sun, 13 Jan 2013 18:47:41 +0000 Created uploads zip - file size is 484730279 bytes
    Sun, 13 Jan 2013 18:47:41 +0000 Beginning backup of other directories found in the content directory
    Sun, 13 Jan 2013 18:47:41 +0000 Looking for candidates to back up in: /home/tracibun/public_html/blog/wp-content
    Sun, 13 Jan 2013 18:47:41 +0000 db.php: adding to list
    Sun, 13 Jan 2013 18:47:41 +0000 snazzy_cache-0.htm: adding to list
    Sun, 13 Jan 2013 18:47:41 +0000 TraciBunkers.com-safety-pins-circles.jpg.zip: adding to list
    Sun, 13 Jan 2013 18:47:41 +0000 index.php: skipping: excluded by options
    Sun, 13 Jan 2013 18:47:41 +0000 mu-plugins: adding to list
    Sun, 13 Jan 2013 18:47:41 +0000 TraciBunkers.com-handcarved-stamps-mix.jpg.zip: adding to list
    Sun, 13 Jan 2013 18:47:41 +0000 backwpup-12075-logs: skipping: excluded by options
    Sun, 13 Jan 2013 18:47:41 +0000 TraciBunkers.com-buttons-waves.jpg.zip: adding to list
    Sun, 13 Jan 2013 18:47:41 +0000 plugins: skipping: this is the plugins directory
    Sun, 13 Jan 2013 18:47:41 +0000 updraft: skipping: this is the updraft directory
    Sun, 13 Jan 2013 18:47:41 +0000 w3tc: adding to list
    Sun, 13 Jan 2013 18:47:41 +0000 TraciBunkers.com-warm-flowers.jpg.zip: adding to list
    Sun, 13 Jan 2013 18:47:41 +0000 TraciBunkers.com-carved-tile.jpg.zip: adding to list
    Sun, 13 Jan 2013 18:47:41 +0000 object-cache.php: adding to list
    Sun, 13 Jan 2013 18:47:41 +0000 gallery: adding to list
    Sun, 13 Jan 2013 18:47:41 +0000 uploads: skipping: this is the uploads directory
    Sun, 13 Jan 2013 18:47:41 +0000 backup-db: skipping: excluded by options
    Sun, 13 Jan 2013 18:47:41 +0000 managewp: skipping: excluded by options
    Sun, 13 Jan 2013 18:47:41 +0000 TraciBunkers.com-faded-memories.jpg.zip: adding to list
    Sun, 13 Jan 2013 18:47:41 +0000 advanced-cache.php: adding to list
    Sun, 13 Jan 2013 18:47:41 +0000 cache: skipping: excluded by options
    Sun, 13 Jan 2013 18:47:41 +0000 debug.log: adding to list
    Sun, 13 Jan 2013 18:47:41 +0000 TraciBunkers.com-playful-layers.jpg.zip: adding to list
    Sun, 13 Jan 2013 18:47:41 +0000 w3-total-cache-config.php: adding to list
    Sun, 13 Jan 2013 18:47:41 +0000 backups: adding to list
    Sun, 13 Jan 2013 18:47:41 +0000 upgrade: skipping: excluded by options
    Sun, 13 Jan 2013 18:47:41 +0000 themes: skipping: this is the themes directory
    Sun, 13 Jan 2013 18:52:37 +0000 Resume backup (3): begin run (will check for any remaining jobs)
    Sun, 13 Jan 2013 18:52:37 +0000 Resuming backup: resumption=3, nonce=c50e521cad15, begun at=1358102746
    Sun, 13 Jan 2013 18:52:37 +0000 Error: Could not find a record in the database of a backup with this timestamp
    Sun, 13 Jan 2013 18:52:37 +0000 Unrecognised data when trying to ascertain if the database was backed up ()
    Sun, 13 Jan 2013 18:52:37 +0000 Saving backup history
    Sun, 13 Jan 2013 18:52:37 +0000 There were no files that needed uploading; backup job is finished
    Sun, 13 Jan 2013 18:52:37 +0000 Resume backup (2): begin run (will check for any remaining jobs)
    Sun, 13 Jan 2013 18:52:37 +0000 Resuming backup: resumption=2, nonce=c50e521cad15, begun at=1358102746
    Sun, 13 Jan 2013 18:52:37 +0000 Error: Could not find a record in the database of a backup with this timestamp
    Sun, 13 Jan 2013 18:52:37 +0000 Unrecognised data when trying to ascertain if the database was backed up ()
    Sun, 13 Jan 2013 18:52:37 +0000 Saving backup history
    Sun, 13 Jan 2013 18:52:37 +0000 There were no files that needed uploading; backup job is finished
    Sun, 13 Jan 2013 19:01:20 +0000 Resume backup (4): begin run (will check for any remaining jobs)
    Sun, 13 Jan 2013 19:01:20 +0000 Resuming backup: resumption=4, nonce=c50e521cad15, begun at=1358102746
    Sun, 13 Jan 2013 19:01:20 +0000 Error: Could not find a record in the database of a backup with this timestamp
    Sun, 13 Jan 2013 19:01:20 +0000 Unrecognised data when trying to ascertain if the database was backed up ()
    Sun, 13 Jan 2013 19:01:20 +0000 Saving backup history
    Sun, 13 Jan 2013 19:01:20 +0000 There were no files that needed uploading; backup job is finished
    Sun, 13 Jan 2013 19:01:20 +0000 Resume backup (3): begin run (will check for any remaining jobs)
    Sun, 13 Jan 2013 19:01:20 +0000 Resuming backup: resumption=3, nonce=c50e521cad15, begun at=1358102746
    Sun, 13 Jan 2013 19:01:20 +0000 Error: Could not find a record in the database of a backup with this timestamp
    Sun, 13 Jan 2013 19:01:20 +0000 Unrecognised data when trying to ascertain if the database was backed up ()
    Sun, 13 Jan 2013 19:01:20 +0000 Saving backup history
    Sun, 13 Jan 2013 19:01:20 +0000 There were no files that needed uploading; backup job is finished
    Sun, 13 Jan 2013 19:06:33 +0000 Resume backup (5): begin run (will check for any remaining jobs)
    Sun, 13 Jan 2013 19:06:33 +0000 Resuming backup: resumption=5, nonce=c50e521cad15, begun at=1358102746
    Sun, 13 Jan 2013 19:06:33 +0000 Error: Could not find a record in the database of a backup with this timestamp
    Sun, 13 Jan 2013 19:06:33 +0000 Unrecognised data when trying to ascertain if the database was backed up ()
    Sun, 13 Jan 2013 19:06:33 +0000 Saving backup history
    Sun, 13 Jan 2013 19:06:33 +0000 There were no files that needed uploading; backup job is finished
    Sun, 13 Jan 2013 19:06:33 +0000 Resume backup (4): begin run (will check for any remaining jobs)
    Sun, 13 Jan 2013 19:06:33 +0000 Resuming backup: resumption=4, nonce=c50e521cad15, begun at=1358102746
    Sun, 13 Jan 2013 19:06:33 +0000 Error: Could not find a record in the database of a backup with this timestamp
    Sun, 13 Jan 2013 19:06:33 +0000 Unrecognised data when trying to ascertain if the database was backed up ()
    Sun, 13 Jan 2013 19:06:33 +0000 Saving backup history
    Sun, 13 Jan 2013 19:06:33 +0000 There were no files that needed uploading; backup job is finished
    Sun, 13 Jan 2013 19:06:35 +0000 Resume backup (5): begin run (will check for any remaining jobs)
    Sun, 13 Jan 2013 19:06:35 +0000 Resuming backup: resumption=5, nonce=c50e521cad15, begun at=1358102746
    Sun, 13 Jan 2013 19:06:35 +0000 Error: Could not find a record in the database of a backup with this timestamp
    Sun, 13 Jan 2013 19:06:35 +0000 Unrecognised data when trying to ascertain if the database was backed up ()
    Sun, 13 Jan 2013 19:06:35 +0000 Saving backup history
    Sun, 13 Jan 2013 19:06:35 +0000 There were no files that needed uploading; backup job is finished
    Sun, 13 Jan 2013 19:06:35 +0000 Resume backup (4): begin run (will check for any remaining jobs)
    Sun, 13 Jan 2013 19:06:35 +0000 Resuming backup: resumption=4, nonce=c50e521cad15, begun at=1358102746
    Sun, 13 Jan 2013 19:06:35 +0000 Error: Could not find a record in the database of a backup with this timestamp
    Sun, 13 Jan 2013 19:06:35 +0000 Unrecognised data when trying to ascertain if the database was backed up ()
    Sun, 13 Jan 2013 19:06:35 +0000 Saving backup history
    Sun, 13 Jan 2013 19:06:35 +0000 There were no files that needed uploading; backup job is finished

  16. David Anderson
    Member
    Plugin Author

    Posted 1 year ago #

    Hi Traci,

    Thank you for persevering and helping make this plugin better...

    1) I'm slightly confused - that thread you link to does not mention scheduled tasks at all! However, I did have one report with the same symptoms as yours, so I've passed on the tip to see what he says about it...

    2) Those logs still show the same problem - that the web server is terminating the UpdraftPlus script before it can get to even the earliest stage (under the present code) where resumption is possible. They still show totally lousy performance; look at this:

    Sun, 13 Jan 2013 18:42:18 +0000 Beginning backup of plugins
    Sun, 13 Jan 2013 18:42:21 +0000 Created plugins zip - file size is 14998702 bytes
    Sun, 13 Jan 2013 18:42:21 +0000 Beginning backup of themes
    Sun, 13 Jan 2013 18:42:27 +0000 Created themes zip - file size is 6045840 bytes

    So, on the creation of the themes zip, there's 6045840 bytes = 5904Kb of zip file, in 6 seconds; which is less than 1Mb per second. That's about 3% of typical performance.

    But strangely, this performance appears to be irregular; the backup of plugins was 14998702 bytes = 14.5Mb in 3 seconds, = 4.8Mb per second; still bad, but not as bad. But then another time, you get this:

    Fri, 11 Jan 2013 01:52:34 +0000 Beginning backup of uploads
    Fri, 11 Jan 2013 01:53:12 +0000 Created uploads zip - file size is 484727962 bytes

    That's 473Mb at 12.8Mb per second; still bad, but at last it's within an order of magnitude of what should happen on any decent web host, rather than being in another ball-park.

    I can code in some extra resumption points to help things along... however, that is something of a sticking plaster (my main motivation would be to save time on future bug reports from other people), rather than a solution for your issue that you're now paying a premium price for a product that still rates as "not quite what would be satisfactory in the budget market"...

    I will post here again when there's some new code for you to try...

  17. TraciBunkers
    Member
    Posted 1 year ago #

    Sorry if I confused you with that link--the person who posted that solution had posted in another thread about scheduled backups not working, and linked to the thread with his solution. Here's that original thread link as an FYI:
    http://wordpress.org/support/topic/scheduled-database-backups-no-longer-working?replies=10

    I understand that if no one else is having the same problems that I am, that there isn't much reason for you to do anything to the plugin for it. Is there anything I can do on my end as far as server performance--like put different code in the php.ini file so that it wouldn't stop the script? When I had asked my web host about this, they said the script was running too long (or something like that--I don't remember now) My web host has great reviews and came highly recommended. I've already paid for a year . . . and not sure that I can get any money back if I were to switch. I had the same problem with the host I was on before (with backups) and I was on a VPS right at the end.

    So how can one know before signing up with a web host about these kinds of issues?

  18. David Anderson
    Member
    Plugin Author

    Posted 1 year ago #

    Thank you...

    The latest version (1.2.26) now supports even more resumption points, and given enough attempts (i.e. a few 5 minute loops), it looks from your logs like you'd have a good chance of succeeding...

    I suppose if the reviews say the host is good, then it's a bit hard to know otherwise... I just looked at my figures and I have realised that in testing I've normally got a lot cached, so a host shouldn't be quite as fast as I indicated; 10Mb/s should be more typical rather than 30Mb/s as I said.

  19. David Anderson
    Member
    Plugin Author

    Posted 1 year ago #

    The latest version now displays the current backup status in the settings page, continually/automatically updated. So that should require less diving into logs to spot the current status. (I will still need logs for full debugging if there's a problem).

  20. David Anderson
    Member
    Plugin Author

    Posted 1 year ago #

    The latest (1.3.22) now has even more code to help with very large backup sets. I'm very interested to hear from people "in the field" as to whether it makes a difference to them.

    David

  21. TraciBunkers
    Member
    Posted 1 year ago #

    Cool! I'll let you know how it goes. I've been sick for a few weeks, so haven't been "active" here!

  22. TraciBunkers
    Member
    Posted 1 year ago #

    Hey David, I wanted to let you know, that with the last update of your plugin (1.6.46), I saw the message about the conflict with W3TC and I disabled the object cache as suggested. And now my backups are completely working, and completely being transferred to Amazon S3! YAY! Thank you so much!

  23. David Anderson
    Member
    Plugin Author

    Posted 1 year ago #

    Hurrah! Thanks for letting me know.

    David

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