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WP-Filebase Download Manager
Files are not loading in Tree (28 posts)

  1. CorpoCluj
    Member
    Posted 1 year ago #

    Hi,
    I'm managing a website for an association of medicine students and i discovered your plugins.
    It was perfectly working the first time, but now files can't load in tree view. Folders are shown but the loading icon is always running when it tries to show files.

    I think it's an Ajax problem.

    But i don't really know how i could fix this.

    Could you please give me some advices.
    Thx

    Here you can see a test page of our website, where the Tree doesn't work properly : http://www.cmcluj.com/?page_id=18

    http://wordpress.org/extend/plugins/wp-filebase/

  2. Francis Penny
    Member
    Posted 1 year ago #

    I'm having the same problem. Just updated to the latest Filebase.

    It worked very well until the latest update.

    The file list works correctly, but the loading icon in Tree view just keeps spinning. I've tried deactivating plugins, but to no avail.

    Any ideas? Anyone?

  3. Fabian
    Member
    Plugin Author

    Posted 1 year ago #

    Please post the URL of your site.

  4. Francis Penny
    Member
    Posted 1 year ago #

    Right. I'm having that File Tree issue on two sites.

    http://arrowsmithlodge.ca/that-file-thing-test/

    and

    http://jrpc.org/francis-file-view-test/

    I have loaded the File List view on the Downloads page for both sites and that works fine.

  5. CorpoCluj
    Member
    Posted 1 year ago #

    Some strange fact,

    It seems it's perfectly working if we use Firefox.
    But on Internet Explorer, Chrome or Safari, it doesn't work.

    I don't understand why, but it's like that.
    Maybe java script fails with IE, Chrome and Safari.
    But strangely, Firefox loads the files and folders perfectly...

  6. Francis Penny
    Member
    Posted 1 year ago #

    I can't get the Tree View to load in Firefox, Chrome or Opera. The necessary scripts are loading.

    I did make some alterations to my functions, so I'm going to delete those changes and see what happens.

  7. Fabian
    Member
    Plugin Author

    Posted 1 year ago #

    Francis Penny, jQuery is not loaded on your blog. Disable any CDN/jQuery Plugins, its not WP-Filebase.

    CorpoCluj, it seems you have at least one plugin installed that produces invalid line breaks on every page. Take a look at your pages source. Disable other plugins, again thats not WP-Filebase fault.

  8. Francis Penny
    Member
    Posted 1 year ago #

    Solved!!

    Hi. Thanks for the speedy response.

    Deleted one addition to my functions.php and all is well. It had to do with enqueue scripts. Screwed up in some way. No matter. Everything works fine.

  9. aestrada
    Member
    Posted 1 year ago #

    Hi,
    The file browser is not loading the files inside a folder, it just spins. Any help is appreciated.
    here is the link
    http://bolderimage.d211.org/students/forms/
    i installed wp-filebase version is 0.2.9.24.

  10. xsaint
    Member
    Posted 1 year ago #

    To troubleshoot file tree problems, try the following

    1)Backup your WP-database and WP Directory (if needed)
    2)Disable all plugins
    3)Go to Dashboard -> Updates ->Reinstall-Now (This will reinstall WP core files)
    4)Now test out WP-Filebase File Browser and it will load.
    5)Enable one plugin at a time and test it out

    *Experience
    I had similar problem.The file browser did not work and also when i am adding a file, the post ID did not work.I had some Ajax errors. Just disabling all plugins except WP-filebase did not solve for me initially and this made me believe the problem was not caused by other plugins. Only after disabling all plugins and then reinstalling WP core files (step 3 as above) it solved my problem. Since i did not believe the problem was caused by other plugins, i reactivated them and the problem came back a day later after i activated the plugins as if there was some cron job running once a day!

    Conclusion
    After reinstalling core files, the File browser worked well. So it means, WP-Filebase works well as long as WP files are in original state. It also means another plugin should be the culprit. Eventually i found my culprit! The plugin WP-Better Minify was the cause. Disable and uninstall the plugin and reinstall WP core files once more solved the problem once an for all...

    Good luck

  11. nubber
    Member
    Posted 1 year ago #

    on a MU site with custom domain mapping, the ajax tree is not getting the permissions correctly and in turn not displaying the files.

    /wp-content/plugins/wp-filebase/wpfb-ajax.php is not properly authenticating and returning the file list result. This is because i have a subdomain MU installation with a domain mapping plugin running as well.

    Filebase is trying to load:

    http://customdomain.mainsite.com/wp-content/plugins/wp-filebase/wpfb-ajax.php

    instead of:

    http://customdomain.com/wp-content/plugins/wp-filebase/wpfb-ajax.php

    im going to go through the plugin and fix it for my site. however i would hope you can add this fix to the next release. If you're able to fix it before i can please post the code changes here :) and when i find a fix i will post here as well.

    thanks! awesome plugin

  12. nubber
    Member
    Posted 1 year ago #

    update:

    not too hard of a fix.. in wp-filebase.php change:

    define('WPFB_PLUGIN_URI', str_replace(str_replace('\\','/',ABSPATH),get_option('siteurl').'/',WPFB_PLUGIN_ROOT));

    to:

    define('WPFB_PLUGIN_URI', str_replace(str_replace('\\','/',ABSPATH),'/',WPFB_PLUGIN_ROOT));

    that will fix tree view errors for people using multisite with custom domain mapping

    thanks!

  13. xsaint
    Member
    Posted 1 year ago #

    updates: as for me the problem persisted...so as a work around i have set up a cron job to reinstall WP corefiles on hourly basis...so far this seems to solve the problem i was having. Cheers

  14. Zoltan
    Member
    Posted 1 year ago #

    Hi! I noticed that since I installed the latest version of the WP-filebase, the tree-view doesn't work. Than, I turn off the Visual Form Builder and the tree-view works again.
    Is there any way to fix the problem and make both plug-ins working?

  15. stattoma
    Member
    Posted 1 year ago #

    I can't get this to work either despite following the above advice. Any help gratefully received please. Url is:
    http://www.countysquashassociations.co.uk/shared-documents

  16. iLLuSi0nS
    Member
    Posted 1 year ago #

    does anyone know why it works on my desktop computer but not my iphone? The spinning thing keeps on spinnin :(

  17. bhardwick
    Member
    Posted 11 months ago #

    I have the exact same issue. The tree view shows the folders but there is no way to access the files.

    I see some of you fixed the problem? care to share?

    URL is:
    http://www.gcak12.org/resource/document-library

  18. bhardwick
    Member
    Posted 11 months ago #

    I have the exact same issue. The tree view shows the folders but there is no way to access the files.

    I see some of you fixed the problem? care to share?

    Site
    URL is:
    http://www.gcak12.org/resource/document-library

  19. Fabian
    Member
    Plugin Author

    Posted 11 months ago #

  20. pitou
    Member
    Posted 11 months ago #

    Hi,
    Instructions followed but problem not solved in WPFB Pro ...

  21. jchaps
    Member
    Posted 11 months ago #

    Hello -

    Everything was working fine until I upgraded to wp-filebase.0.3.0.02 and WP 3.6 yesterday. Since then, the file browser has stopped working. Folders display, but clicking on them does not reveal the files inside.

    No settings were changed.

    I have tried the following with no luck:
    - reverting to the previous two WPFB versions
    - different browsers
    - instructions here:
    http://wpfilebase.com/how-tos/file-browser-not-loading-editor-plugin-gives-internal-server-error/

    EDIT: Deactivating NextGEN Gallery "fixes" the problem.

    Any suggestions?

    Thank you,
    Joe

  22. steheap
    Member
    Posted 10 months ago #

    I am running WP 3.6 with NextGen 2.0.17 and WP-Filebase 0.3.0.02

    I noticed that the folder list shows correctly, but when I try to expand a folder I get the spinning cursor for a while but then the folder remains closed - no access to the files.

    I then tried deactivating NextGen Gallery as per the post above - the Filebase then behaved normally.

    Is there some interaction between the two - I would really like to keep both of them activated as they are great plugins.

    steve

  23. Harry Kobessen
    Member
    Posted 10 months ago #

    I have exact the same problem.
    Running WP3.6 & NextGen.
    I have evenso problems met NetxGen photoalbums.

  24. Iuri Turchi
    Member
    Posted 10 months ago #

    Idem for me. Same problem.
    Wordpress 3.6.1 & plugin "NextGEN Gallery by Photocrati" 2.0.21.

    If i disable nextgen it works.

  25. Iuri Turchi
    Member
    Posted 10 months ago #

    Try:
    http://wordpress.org/support/topic/updates-conflict-with-wp-filebase?replies=3

    Solution:
    comment line 9 fo wpfb-ajax.php (@ob_end_clean();)

  26. bobbr23
    Member
    Posted 10 months ago #

    My issue was caused by the WP Super Cache plugin. Make sure that the page your file tree browser shows up on is not being cached.

  27. Seli_na
    Member
    Posted 9 months ago #

    Hi,

    I have the same issue with the tree view, the files in the folders couldnĀ“t be shown. It is just spinning. I am a new user of WordPress, so I have no idea what I should do.

    The link to the website is: http://idrccm.com/?page_id=58
    The password for the login is: IDR1008.

    Thanks in advance!

  28. Seli_na
    Member
    Posted 9 months ago #

    My problem is already solved. Thanks!

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