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File Gallery suddenly stopped showing thumbnails on new images (5 posts)

  1. webdude75
    Member
    Posted 2 years ago #

    I've just uploaded some new images to this website
    http://thebutchclothingcompany.co.uk/gallery/client-shots/
    and the thumbnails have suddenly stopped showing on all new uploads.
    Nothing has been changed, and it was working previously - when I check the URL of where the thumbnail should be, it's there, but for some reason file gallery isn't showing it and is showing default instead...

    and ideas why this could be happening? Confusing the hell out of me!

    chers

    http://wordpress.org/extend/plugins/file-gallery/

  2. Aesqe
    Member
    Plugin Author

    Posted 2 years ago #

    @webdude75: I'm not exactly sure, but it seems to fail when detecting if original images are displayable images (function "file_is_displayable_image"). Anyhow, I've tested it locally with the same pictures and all the thumbs look fine...

    Have you changed anything recently in your server configuration?

    Could be that WordPress can't read the files for some reason, maybe it's a file ownership problem?

    Please try disabling File Gallery for a minute, refresh the page and see if the thumbnails show then, just to be certain it's a File Gallery problem.

    Thanks! :)

  3. webdude75
    Member
    Posted 2 years ago #

    Thanks for your message.
    Nothing has been changed in the files from the time it was working and the time it wasn't. I think there was a few updates, but that's all.

    I disabled File Gallery, refreshed the pages, and the images showed. Then when I enabled File Gallery again, they stopped working.

  4. BiynDesigns
    Member
    Posted 2 years ago #

    I ran into this same problem yesterday, but I was able to fix it.
    Here is what I did:

    Go into File Gallery settings and look for;
    "Disable 'File Gallery' handling of [gallery] shortcode? "
    Then checked the check box next to it, then scroll down and click on "save changes".

    This got mine working again. Hope it works for you too.

    Take care!

  5. webdude75
    Member
    Posted 2 years ago #

    Spot on. That worked a treat.
    Thank you very much :)

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