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WP Stripe
[resolved] Field contents disappeared after update to 1.5 (9 posts)

  1. Oded Ben-Ami
    Member
    Posted 3 months ago #

    Hi,
    I have just updated to 1.5 and I notice that when I open the payment form, non of the textarea fields are populated with the exception of the icons. I am not a coder. Could you please tell me how to populate those fields with the pertinent information?

    https://wordpress.org/plugins/wp-stripe/

  2. Noel Tock
    Human Made
    Plugin Author

    Posted 3 months ago #

    Hi there,

    Which browser is this in? There should be placeholder values next to the names, like "Name", "Email", etc...

  3. Oded Ben-Ami
    Member
    Posted 3 months ago #

    Before this plugin update, I had those "Name", "Email" etc' inside each of the fields, but not anymore.
    The browsers I tried are Firefox 28.0, Safari 5.1.10, Chrome 34.0.1847.116 and Opera 12.11.
    You can have a look here:
    https://odedbenami.com/payment/

  4. Oded Ben-Ami
    Member
    Posted 3 months ago #

    Here's a link to a screen shot
    http://odedbenami.com/WP_Stripe_Screen_shot.png

  5. Noel Tock
    Human Made
    Plugin Author

    Posted 3 months ago #

    Can you go to your WP Stripe settings and set this to "Yes" -> Enable Payment Form Placeholders?

  6. Oded Ben-Ami
    Member
    Posted 3 months ago #

    It is set to 'Yes' and has been previously. The only parameters in the settings form set to 'No', are 'Enable Recent Widget?', 'Enable Test API Environment?' and 'Enable SSL for modal pop-up?'.

  7. Oded Ben-Ami
    Member
    Posted 3 months ago #

    Hmm. Very interesting.
    I changed 'Enable Payment Form Placeholders?' to 'No'.
    Once I did, the labels appeared above each textarea.
    (See screenshot http://odedbenami.com/Screen_shot_settings_is_NO.png ).
    I then changed 'Enable Payment Form Placeholders?' to 'Yes' and then the labels appeared BOTH inside and above the text area. (Second screenshot http://odedbenami.com/Screen_shot_settings_is_YES.png ).
    From my end the problem is solved.
    Thank you.

  8. Noel Tock
    Human Made
    Plugin Author

    Posted 3 months ago #

    Weird, might have been a caching issue. Glad you got it sorted!

  9. ssiddiqi1
    Member
    Posted 2 months ago #

    I do not think it is a caching issue. I have no caching plugin installed or ever used. I have same behavior. I believe it is a plugin issue after upgrade to version 1.5.

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