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[resolved] Features in excess of 9 are ignored after upgrade to 2.3.1 (3 posts)

  1. ITDotCom
    Member
    Posted 1 year ago #

    http://support.siteorigin.com/thread/pitch-premium-customer-features-in-excess-of-9-are-ignored-after-upgrade-to-2-3-1/

    I have been sending you requests to resolve this for many months but you never respond, its not about how much I paid to get this theme, its about countless hours of work in developing the websites and suddenly near completion projects suffered a serious setback as you are not responding.

    Pitch has new version 2.3.2, where to look up for changes log ?

    And finally, how to avoid messing up sites after upgrade or Undo upgrade.

  2. Andrew Nevins
    Barrel Rider, Spam Zapper & Volunteer Moderator
    Posted 1 year ago #

    That's something you need to continue discussing with your theme's vendors.
    These forums are not meant for commercial theme support.

  3. Greg Priday
    Member
    Theme Author

    Posted 12 months ago #

    Very sorry about the delays. I've issued you a refund as an apology for the delays. This issue is fixed in the latest update of Pitch (1.3.4) and Pitch Premium (2.3.4).

    Right now, you can download the latest version of Pitch Free from SiteOrigin http://siteorigin.com/theme/pitch/ - I need to rework some things before the update is approved on WordPress.org.

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