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[resolved] Featured Images on Facebook (9 posts)

  1. Justin
    Member
    Posted 1 year ago #

    Featured images aren't showing up on the Facebook posts. They are all larger than 200x200. The Gravatar image does show up (once we figured out it uses the FB email and not the wordpress.com email).

    Would love some help!

    Here's the site: http://julieanderson.org/blog

    Here's the Facebook page: http://www.facebook.com/julie.anderson.169

    http://wordpress.org/extend/plugins/jetpack/

  2. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    Could you give me information about the issue?

    Do you experience problems when sharing a post on Facebook, or when that post is automatically posted by Publicize?

    I tried to share one of your latest posts, and the image was included, as you can see on this screenshot:
    http://i.wpne.ws/MGYT

    I checked your Facebook profile to see how the posts looked like there, but I couldn't see any of these posts, since I am not your Friend on Facebook.

    Could you post a screenshot of how this "Annual Spring Brunch" post looks like on your profile?

    Thank you!

  3. Justin
    Member
    Posted 1 year ago #

    Apologies! I was off for a few days. It happen when publicize posts it automatically. Does that make a difference?

    Here's the screen shot.

  4. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    Thanks!

    Could you try to define a Featured Image in your next post, and see if the problem persists?

    You can read more about Featured Images here:
    http://codex.wordpress.org/Post_Thumbnails#Setting_a_Post_Thumbnail

  5. Justin
    Member
    Posted 1 year ago #

    Shoot, we did on those posts. The flower that showed up when you posted the link directly was the featured image.

  6. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    I noticed that you're using an old version of Jetpack. Could you update to the latest version, and let me know if this helps?

  7. Justin
    Member
    Posted 1 year ago #

    Ok it's updated. Do we need to do another post? I'll hav to coordinate with my client for that.

    She may be hesitant because apparently the gravitar logo keeps showing up for her when she looks at her posts from her ipad or pc (not even her personal gravatar image). I see her gravatar image and not the logo. Know what's up with that? Some sort of server issue?

    It won't matter if we can get the featured image working, though.

  8. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    I am afraid you won't be able to solve the issue for the posts that are already published on Facebook. If, however, you define a Featured Image in your next posts, it should be picked up by Publicize.

    If you still experience issues, don't hesitate to post again and I'll have a look!

  9. Justin
    Member
    Posted 1 year ago #

    It looks great! Thank you! I know FB changes all the time so I'm sure that might mess with the plugin from time-to-time.

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