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[resolved] Feature request: Add a link to empty list of throttle IPs (3 posts)

  1. Marcelo Pedra
    Member
    Posted 6 months ago #

    Hello Mark!

    You marked my topic as resolved but it's not.
    http://wordpress.org/support/topic/unable-to-delete-list-of-throtthle-ip-addresses?replies=3

    There is no way to empty the list of throttled IPs in the same way one could empty the list of locked out or blocked IPs. So, could you PLEASE add such a link.

    Your Assistant plugin did not solved the situation, and given that a website may throttle several IPs -if it match a rule-, the list may be filled quickly. And "reset the settings" is not a good answer :) Could you please attend this? I bet it's not that difficult ;)

    I'm a user of free and premium editions of your plugin.
    Best regards :D

    https://wordpress.org/plugins/wordfence/

  2. Wordfence
    Member
    Plugin Author

    Posted 6 months ago #

    OK I've added a feature request.

    Yes well technically the assistant does clear all data including throttled IP's, but I understand that you want to be able to do this on an ongoing basis without resetting to defaults. So I've added it as a feature request.

    I'm marking this as resolved now which mean's I've responded to your request. This isn't an issue tracker, it's a way for me to tell if I've served a customer and who is next in line.

    Since you're a paid customer, please please use our priority support at support.wordfence.com where you will find an actual ticketing system with issue tracking which we prioritize. I also have Kerry (my partner) helping me in the ticketing system and we get through those much faster and effectively than we do these forum posts.

    Regards,

    Mark.

  3. Marcelo Pedra
    Member
    Posted 5 months ago #

    Hello Mark, as this is already marked as feature request, I submitted a ticket from your support portal to get news about this.
    Best regards!

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