Fatal Import Error – help!

  • scottbecr

    (@scottbecr)


    10 years, 2 months ago

    I’m trying to move my blog from wordpress.com. Everything has been going well until I try and import my .xml files over at my new address. My file is 4.5MB so I have used a splitter. I am getting the following error after trying to import the first file:

    Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 82 bytes) in /home3/handmad5/public_html/wp-content/plugins/wordpress-importer/parsers.php on line 172

    I have read other threads in the support section but unfortunately my technical skills in this area are quite limited so I haven’t been able to make much sense of other answers.

    Any help would be appreciated – even if it’s just to recommend a guided transfer instead! Just seems a shame I got this far without any problems…

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  • Scriptrunner (Doug Sparling)

    (@scriptrunner)

    10 years, 2 months ago

    It appears your server (most likely Apache) has a 32M memory limit for PHP (the max amount of memory a PHP process is allowed to consume) and your import process needs more. You either need to split your files into yet smaller files, or update your memory limit. (I try to always have at least 64M.)

    There are ways to adjust this configuration, but if you’re using a hosted solution, then the odds are slight that you’ll be allowed to do so. You may ask your host if they can give you a 64M memory limit for PHP or try some of the solutions in this thread. (but as I said, but most hosts won’t allow this.)

    Fatal error: Allowed memory size

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