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Q and A Focus Plus FAQ
[resolved] Fatal error when installing plugin? (5 posts)

  1. vickyatwork
    Member
    Posted 3 months ago #

    I was really excited about using your plugin after reading through the description, but when I just tried to upload and install it I got this message:

    Fatal error: Cannot redeclare restrict_listings_by_categories() in /nas/wp/www/cluster-1271/datawinners/wp-content/plugins/q-and-a-focus-plus-faq/inc/custom-post.php on line 49

    Screenshot linked here: http://datawinners.wpengine.com/wp-content/uploads/2014/05/fatalerror.jpg

    Could you let me know if the problem is on my end, and if there is something that I should do to get the plugin activated?

    Thanks - I really hope to get this sorted!

    https://wordpress.org/plugins/q-and-a-focus-plus-faq/

  2. ELsMystERy
    Member
    Plugin Author

    Posted 3 months ago #

    Sorry it took so long to get back to you. I will look at this tonight and get back to you. Off the top of my head it sounds like a plugin conflict.

  3. ELsMystERy
    Member
    Plugin Author

    Posted 3 months ago #

    Have you tried disabling any plugins, especially the old Q and A, if you have that, and then activating it?

  4. vickyatwork
    Member
    Posted 3 months ago #

    That worked! I had the older "Q & A Plus FAQ and Knowledge Base by Raygun" plug-in activated; once I deactivated that one and then tried activating this plug-in, it installed flawlessly and even saved all my previously created FAQs and much of my CSS. Thanks!

  5. ELsMystERy
    Member
    Plugin Author

    Posted 3 months ago #

    Glad it is resolved!

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