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iThemes Security (formerly Better WP Security)
[resolved] Fatal error when creating a database backup (23 posts)

  1. Zilla
    Member
    Posted 1 year ago #

    Hi there,

    I have a fresh install of WordPress with Multisite enabled. Right after installing and network activating Better WP Security, I went to create a database backup from the plugin's dashboard - however, I get this error message:

    "Fatal error: Call to a member function execute_backup() on a non-object in /domain.com/wp-content/plugins/better-wp-security/inc/admin/process.php on line 113"

    The same error comes up if I go to the Backup tab and try to create one from there. I'm puzzled because I had used this on a Multisite before with no problem.

    http://wordpress.org/extend/plugins/better-wp-security/

  2. jdtanner
    Member
    Posted 1 year ago #

    Same thing here after upgrading to 3.5.2, but with a slightly different error message:

    Fatal error: Call to a member function execute_backup() on a non-object in /home/sheldonv/public_html/wp-content/plugins/better-wp-security/inc/admin/process.php on line 714

    No problems backing up before.

  3. Zilla
    Member
    Posted 1 year ago #

    Yep, I actually just noticed that when I try to create one from the backup tab, it lists the error as on line 714 as well.

  4. ByteMotion
    Member
    Posted 1 year ago #

    I have encountered the same problem after updating the plugin on one of my sites. Now I'm also unable to create a backup due to the same error as Zilla described.

    I hope the developer comes up with a quick patch in a couple of days, for now I'll keep my other sites running at the latest backup-capable version.

  5. HelenNovice
    Member
    Posted 1 year ago #

    Yes, I am getting the fatal error for line 714 as well. I will monitor this post for results.

    Thanks!

  6. p@ulcline.co.uk
    Member
    Posted 1 year ago #

    Same same, hopefully this thread is being monitored !

  7. gtataje
    Member
    Posted 1 year ago #

    Same here!

  8. jclark322
    Member
    Posted 1 year ago #

    I received the same fatal error ... line 714. I'm hoping to get a resolution soon, too. Thanks.

  9. andybritnell
    Member
    Posted 1 year ago #

    White screen of death when I try to backup database after installing this plugin.

    Hasn't crashed my site but would appreciate a heads up on why this is happening.

    There are other security plugins out there and I have been hit recently so want to implement something quickly!

    Many thanks

  10. dritchie
    Member
    Posted 1 year ago #

    I ran into this when attempting a back up with BackUpWordPress. Just ran it on one site no issues - went to install on another and the site is gone - getting this message

    Fatal error: Allowed memory size of 262144 bytes exhausted (tried to allocate 140 bytes) in /home/content/96/8056296/html/wp-includes/functions.php on line 3129

    any suggestions?

    Thank you

  11. Sheriseology
    Member
    Posted 1 year ago #

    Me too! I hope the developer responds!

    I get..

    Fatal error: Call to a member function execute_backup() on a non-object in /home/notrealname/public_html/wp-content/plugins/better-wp-security/inc/admin/process.php on line 714

  12. dritchie
    Member
    Posted 1 year ago #

    Hope this helps all.

    Step one - backup you db and files - may have to do this through ftp

    Step two - remove offending plugin. You may have to go through ftp if you can't access your admin panel.

    Step three - increase available php memory note:godaddy max is 64m

    Good luck all.

    I removed the plugin that caused memory issue and increase to max 64m via wp-config - see above for code

  13. mangee
    Member
    Posted 1 year ago #

    Hi all,

    I have the same fatal error message problem while attempting to backup with BetterWP Security. Just recovering from a bad hack. Will greatly appreciate a quickly resolution.

    Regards

  14. dritchie
    Member
    Posted 1 year ago #

    Remove BetterWP Security and see what happens. Hope this helps

  15. andybritnell
    Member
    Posted 1 year ago #

    Seems to have cleared itself now. Have had a nasty hack on my site from Phishing group. Be careful out there. This plugin has helped me catch a few IP addresses & hopefully will remain that way. Also doing a double sign in for my admin. Rather be safe than sorry.

    Hope you guys get your issues sorted soon. It's cost me a lot of time and some hard earned cash to repair the damage. Now to sort out my theme which has gone haywire due to an update :-(

    Andy

    See a Man About a Blog

  16. KathyFavilla
    Member
    Posted 1 year ago #

    I received the same error today on a fresh install of WordPress 3.5.2:

    Fatal error: Call to a member function execute_backup() on a non-object in /home/mydomain/public_html/perm/wp-content/plugins/better-wp-security/inc/admin/process.php on line 113

    Uninstalling Better WP Security plugin doesn't seem to make sense as a solution since this plugin is what is being used to create the backup!

    Developer?

  17. dritchie
    Member
    Posted 1 year ago #

    I would suggest uninstalling it and using another plugin to backup the site and see if that works.

    It seems everyone is having the same issue with this plugin.

    Hopefully the developers will resolve it and in the future everyone can use it again.

    I would not spend too much time on a plugin that appears to have an major bug, there are other options.

  18. HCE
    Blocked
    Posted 1 year ago #

    I too am receiving the same error. The first time I tried to generate a backup the error message pointed to line 113 on process.php. The second time I tried to generate a backup the error message pointed to line 714 on process.php.

    If anyone can come up with a fix, please post it!

    Thanks!

  19. HelenNovice
    Member
    Posted 1 year ago #

    I deactivated and uninstalled and installed All In One WP Security instead.

  20. slamjam
    Member
    Posted 1 year ago #

    It happens since the last update. Before everything was fine. With installations allready set up i get the error message after clicking the backup button. With new Installation the error message shows up everywhere. Hope you will find a solution soon.

    kind regards

  21. nickzee
    Member
    Posted 1 year ago #

    I'm sure the Dev (@Bit51 @ChrisWiegman) know by now. But if not, I'm sure they will soon. I dropped Chris a line on his site with a link to this thread.

  22. Zilla
    Member
    Posted 1 year ago #

    Woot! The latest version 3.5.5 fixed the error for me. Backups work again! Big thanks to Chris!

  23. chetan0412
    Member
    Posted 1 year ago #

    just i found solution without any changes, i dont know its work for other or not but i tried this thing.

    just change your email id to another than save than again use your previous mail id its works for me, i dont know for others.

    reply me if its work.

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