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[resolved] Fatal Error when accessing backend in v3.3 (7 posts)

  1. JonathanMcC
    Posted 2 years ago #

    Good evening,

    After auto upgrade to 3.3 I receive the following message when attempting to access the dashboard:

    Fatal error: Call to undefined function is_rtl() in /home/secrev/public_html/wp-includes/general-template.php on line 2102

    Please help... It looks like other had a similar problem and deleting a file worked for them. Would I need to do the same thing? Please name specific file.

    Thanks for the help,


  2. JonathanMcC
    Posted 2 years ago #

    If anyone else having this problem just rename popup domination plugin folder.

  3. Daedalon
    Posted 2 years ago #

    Some reported that a blank admin board was fixed by removing the plugin Popup Domination. Do you use that plugin?

    Edit: While writing the above you already found out about it :)

  4. dianaf86
    Posted 2 years ago #

    HA! I have popup domination and was getting this error, but I reverted back to 3.2.1 already.

    Maybe I'll try again this weekend when I have more time; this already wasted my entire evening.

  5. supermax99
    Posted 2 years ago #

    Thanks for the tip about the Pop Up Domination plugin.

    I was able to resolve this problem using the following technique:

    1) Rename the Pop Up Domination plugin folder,

    2) Go to the "Installed Plugins" page and deleting files for the now
    inactive Pop Domination Plugin.


  6. MetteM
    Posted 2 years ago #


    Does this mean that pop-up domination does not work with the new wordpress update?

    I am getting same error!


  7. supermax99
    Posted 2 years ago #


    In my case, I had three blogs using the Pop Up Domination plugin which became inaccessible via the admin panel after upgrading to WP 3.3 .

    The problem was fixed using the technique of renaming the Pop Up Domination plugin folder and then deleting the plugin via the admin panel.

    I have a ticket open with the creators of Pop Up Domination regarding this problem but the plugin will remain uninstalled on my blogs until they provide a fix for this problem.

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