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1. aberbaps
   Member
   Posted 4 months ago #

   I log into my website via the website itself and then having admin access at the top of my page I try to go to my dashboard. I click and get the message:

   Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 30720 bytes) in /home/aberbaps/public_html/wp-admin/includes/theme.php on line 302

   I've seen other posts similar to this but the thing is I have no access to any files or anything on my computer just the website itself. How do I fix this?

   Any help would be appreciated.

2. kmessinger
   Member
   Posted 4 months ago #

   Either with ftp or by signing in to your hosted accound and using the file manager, edit the .htaccess file and add, php_value memory_limit 64M

   Also http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

3. aberbaps
   Member
   Posted 4 months ago #

   Thanks for the quick reply, but I'm unsure exactly what to do/what you mean.

   I don't have access to the hosting account as it was set up by someone else, I don't think I have access to the .htaccess file either and I'm not sure what ftp exactly is.

   I'm fairly new to all this, so sorry if I sound stupid. The website itself is still fully functioning but I can't edit or change anything because I can't access the dashboard or anything to do with the site.

4. aberbaps
   Member
   Posted 4 months ago #

   Hopefully this should help visualise my problem.

   Use this link:
   https://viewer.zoho.com/docs/ced2Q

5. kmessinger
   Member
   Posted 4 months ago #

   I don't have access to the hosting account

   You will not be able to successfully run wordpress if you do not have access to the server. It is after all, self-hosted. If you are not the "self" it will not work.

6. aberbaps
   Member
   Posted 4 months ago #

   Yep thanks for that. I'll have to get in touch with the person who first set the site and the hosting up and then try your previous instruction as a means of fixing it.

   Interesting that one small thing blocks me out from any editing of content, so hopefully I can fix it all up soon.

   Thanks again for your help.

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