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Fatal Error Please Help! D: (3 posts)

  1. wilhelmina
    Member
    Posted 8 months ago #

    Hi! This morning I tried to install a Facebook plug-in and when I clicked activate, the site crashed and I am unable to access Word Press because both display this message:

    Fatal error: Call to undefined function get_user_meta() in /home/stephani/public_html/wp-content/plugins/facebook-awd/AWD_facebook.php on line 113

    Please Help!

  2. duck__boy
    Member
    Posted 8 months ago #

    You need to access your site via FTP and remove the offending plugin from the plugins folder (wp-content/plugins/{plugin-name}/).

    That should the allow you access.

    Thanks.

  3. wilhelmina
    Member
    Posted 8 months ago #

    I opened up the FTP site in Windows Explorer and it only has one folder named "pub" with no contents.

    I'm accessing it from a computer that I don't normally use for work. Does that make a difference or are the files accessible from anywhere?

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