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Email Before Download
Fatal error: Call to undefined method stdClass::increase_download_count() (6 posts)

  1. shyamraj
    Posted 10 months ago #

    Hi, I set up Email before download along with Contact Form 7 and Download Monitor. I used a tutorial and set up everything. After entering the name and email address, the download link becomes visible.

    However on clicking the link, it generates an error like this:
    Fatal error: Call to undefined method stdClass::increase_download_count() in /home/content/99/10903899/html/wp-content/plugins/email-before-download/download.php on line 84

    Could someone help with this?

    Thanks in advance.


  2. mandsconsulting
    Plugin Author

    Posted 10 months ago #

    hi shyamraj,

    Thanks for the interest to our plugin.
    Can you provide the url to you page where we can test that issue?

  3. jaykhatri
    Posted 10 months ago #

    I also have the same problem: please note the URL http://factumworldwide.com/in-house/compliance-regulations/

  4. esmi
    Forum Moderator
    Posted 10 months ago #

    @jaykhatri: It is impolite to interrupt another poster's ongoing thread unless you are posting a solution or suggestion. It causes significant problems for the forum's volunteers and prevents us from being able to track issues by topic. Please post your own topic.

  5. salvador21
    Posted 10 months ago #

    I think I found what was wrong (in my case anyway). Instead of uploading the file or specifying the URL at the bottom of the Download Monitor form (where it says "Add Version"), I had used the add media button at the top.

    I hope this helps.

  6. shyamraj
    Posted 9 months ago #

    Hi All, I tried again to set this up from scratch but I get the same error.

    I created a temporary page with the download link:


    And here's the tutorial I followed to set it up:



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