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[resolved] Fatal error: Call to undefined function is_rtl() in /home/********/public_html/w (8 posts)

  1. AyPee123
    Member
    Posted 2 years ago #

    I was installing the upgrade to 3.3 when I unthinkingly disturbed the install and logged out.

    I can load my site http://arthurpartridge.com but if I attempt to log in I receive :

    Fatal error: Call to undefined function is_rtl() in /home/aypee123/public_html/wp-includes/general-template.php on line 2102 and can't get any further

    I am not a tech head What do I do?

    Thanks

  2. keesiemeijer
    moderator
    Posted 2 years ago #

    read the troubleshooting 3.3 master list to see if any of your problems is listed there: http://wordpress.org/support/topic/troubleshooting-wordpress-33-master-list

    try:
    -- flushing any caching plugins you might be running, as well as server and/or browser caches.

    - resetting the plugins folder by using FTP or whatever file management application your host provides. Sometimes, an apparently inactive plugin can still cause problems.

    - switching to the default theme by renaming your current theme's folder in wp-content/themes using FTP or whatever file management application your host provides.

    - re-uploading all files & folders - except the wp-content folder from a fresh download of WordPress by using FTP or whatever file management application your host provides. (manual upgrade)

    - re-running the upgrade via wp-admin/upgrade.php

  3. AyPee123
    Member
    Posted 2 years ago #

    Thank you for your response

    As I said, I am not a tech head so the jargon just goes right over my head.

    Having read the post all the solutions seem to be dependent on getting into the account which I cant.

    Even the solution of downloading wordpress to my PC an copying the files across will require me to log in, which I can't

    Sorry I don't understand

  4. AyPee123 - The solutions involve your using FTP or any file management tool to get into the server your site is on. If you can't do that, you need to ask your host for help or consider hiring someone.

  5. AyPee123
    Member
    Posted 2 years ago #

    Great thanks
    I will contact Hostgator

  6. AyPee123
    Member
    Posted 2 years ago #

    Hi
    the problem was cause by a conflict between an earlier version of the Pop Up Domination plug in and the latest version of WordPress.

    My host service were able to disable the Plug In

    Thanks for your help

  7. angelicaminx
    Member
    Posted 2 years ago #

    Oh thanks AyPee123...I'm with Hostgator too. I also have Pop Up domination. I'll do the same.

  8. tlimgh
    Member
    Posted 2 years ago #

    works perfect

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