Fatal Error after upgrading to 3.4

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  • Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    🏳️‍🌈 Advisor and Activist

    11 years, 10 months ago

    Read http://wordpress.org/support/topic/troubleshooting-wordpress-34-master-list?replies=5

    There are links that tell you how to manually install 🙂 Which is what you want to try.

    Use WordPress 3.4.1 though, not 3.4

    Thread Starter joyedekok

    (@joyedekok)

    11 years, 10 months ago

    Thank you so much, but I don’t understand how to do any of this other than downloading 3.4.1 and extracting it on my computer. Beyond that, I am lost.

    Is there an easier way for me to do this or understand it? I’m really ignorant when it comes to this part of it – get me into the dashboard and I’m good.

    Sorry to be a bother – I’m just this lost.

    Joy

    esmi

    (@esmi)

    11 years, 10 months ago

    Sorry – no. You need to learn these skills to be able to manage you WordPress site effectively. Or you need to hire someone to carry out the work for you.

    Thread Starter joyedekok

    (@joyedekok)

    11 years, 10 months ago

    Where do I find someone to hire? Who can I trust? I don’t have much income yet – that’s what the site is for – helping me find clients. I’m working many hours a week and trying to learn this is beyond my time limits at this time.

    Thank you,
    Joy

    esmi

    (@esmi)

    11 years, 10 months ago

    I gave you a link above.
    http://jobs.wordpress.net/

    Thread Starter joyedekok

    (@joyedekok)

    11 years, 10 months ago

    I wasn’t sure what to do with the link. It looked like people looking for work. I posted a job out there. Hopefully I’ll hear back soon.

    Thank you for doing what you could – I wish I had the time to learn this now. I’m in one of “those” places – working more than full time, a sick mom I care for, a marriage, etc. Much like everyone else you know.

    It’s hard to need help.

    Joy

    Thread Starter joyedekok

    (@joyedekok)

    11 years, 10 months ago

    Thanks again. I haven’t heard from anyone yet. Do you know an approx time? This website is my main income source.

    Joy

    Thread Starter joyedekok

    (@joyedekok)

    11 years, 10 months ago

    Quick question: they mention fixing this using the cPanel. What cPanel? I know I’m ignorant. Is this on my computer or inside my WP site. I can’t get into the site so I can only hope it’s on my computer.

    Thank you,
    Joy

    esmi

    (@esmi)

    11 years, 10 months ago

    they mention fixing this using the cPanel

    Who mentioned this?

    What cPanel?

    Hosting account management software.

    Is this on my computer or inside my WP site.

    It’s part of your hosting account.

    Thread Starter joyedekok

    (@joyedekok)

    11 years, 10 months ago

    The documentation in one of the links. I’ve started the download for FileZilla as reccommened. Talk about walking in the dark.

    esmi

    (@esmi)

    11 years, 10 months ago

    Not all hosts use cPanel but they will all offer some sort of account/site management application. Try asking your hosts what they offer. If you want to use Filezilla & FTP, your hosts should also be able to provide you with your FTP connection details.

    Thread Starter joyedekok

    (@joyedekok)

    11 years, 10 months ago

    I’m using GoDaddy and am in the FTP files – deleted the whole file plug-ins. Nothing good came from that. I’ve uploaded FileZilla and have no idea what to do next. I talked to them yesterday and they said they can’t offer me any help at all, and sent me here to the forum.

    Thread Starter joyedekok

    (@joyedekok)

    11 years, 10 months ago

    By them, I mean GoDaddy.

    Thread Starter joyedekok

    (@joyedekok)

    11 years, 10 months ago

    Is there a way to completely shut this site down and start over from scratch without re-purchasing anything?

    esmi

    (@esmi)

    11 years, 10 months ago

    Go right back to GoDaddy and ask them to please provide you with your FTP connection details.

    Your FTP hostname will probably be http://ftp.socialmediainfusion.net but your FTP username and password will be unique to you and will have been originally set up by GoDaddy.

    Do not allow GoDaddy to fob you off about these details. This is very much their job and part of what you are paying them for. Once you have FTP access we can see about creating a blank plugins folder.

Viewing 15 replies - 1 through 15 (of 18 total)
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