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Ultimate Tag Cloud Widget
[resolved] Fatal Error After Upgrading (19 posts)

  1. fredwier
    Member
    Posted 11 months ago #

    Hi, I've got the following fatal error message after upgrading to your latest version:

    Fatal error: Class 'Rickard\UTCW\Widget' not found in /home/***/public_html/***/wp-includes/widgets.php on line 324

    *** = the address of my website.

    I've checked the PHP version and it is 5.3.3

    Going back to your version 2.1, everything is fine.

    Regards, Fred

    http://wordpress.org/extend/plugins/ultimate-tag-cloud-widget/

  2. lelongbank
    Member
    Posted 11 months ago #

    hi fredwier,how to going back in version 2.1

    please help me i have the same problem....

  3. vikky.schander
    Member
    Posted 11 months ago #

    Hi i have the same problem after upgrading a plugin. I removed the plugin from the files in filezilla. But my site is still not running.. I have the swedishwp installed and i wanted to upgrade Rickard\UTCW\Widget' ore mtphr widget. htt://www.speedwaybloggen.se

  4. fredwier
    Member
    Posted 11 months ago #

    What I did is, just remove the plugin then re-installed the earlier version 2.1 and than it was working ok again.

    Removing with filezilla, go to the wp-content/plugins folder, select the ultimate-tag-cloud-widget folder and press del

    Then refresh your browser and install the plug-in with the older version.

    That worked for me.

    Regards, Fred

  5. liquidguru
    Member
    Posted 11 months ago #

    Happened to me too. Made my site completely unavailable. Had to manually delete the plugin folder to get it back!!

  6. lelongbank
    Member
    Posted 11 months ago #

    thank you fredwier,...it's work....

  7. Zara Chiron
    Member
    Posted 11 months ago #

    Hi. Would someone give me some advice please.
    I have the same issue - I upgraded the tag cloud plugin and got the error message.
    But I do not know what I am doing wrong because I cannot even go back to my dashboard to delete, un-install or undo the plugin upgrade.

    Each time I try to go to my dashboard or even view my website, it just directs me back to the error message:
    Fatal error: Class 'Rickard\UTCW\Widget' not found in /home/zarachiron/zarachiron.com/wp-includes/widgets.php on line 324

    Please help.

  8. valentina.desantis
    Member
    Posted 11 months ago #

    Hello

    I've got the same problem but my question is: at the moment I can't access my pc where I use filezilla - now I'm at work and I can't download filezilla... Can I use something else different filezilla to remove the last version of this plugin?
    Thanks for your help

  9. geurvanmaillard
    Member
    Posted 11 months ago #

    Complete blog became 'error 500' after update from this widget.
    Had to use the backup tot restore my blog ...

  10. liquidguru
    Member
    Posted 11 months ago #

    You have to delete or rename the Ultimate plugin folder on your server. You can do this either with something like Filezilla, but you can also use Windows Explorer.

    Just type, in the Windows Explorer address bar (not Internet Explorer, though you can use that too):

    ftp://nameofyourwebsite.com

    When prompted, fill in your login details, navigate to wp-content/plugins and rename/delete ultimate-tag folder

    Your website will now work and you can log in to your admin panel again

  11. typopath
    Member
    Posted 11 months ago #

    yap, same thing happened here. going back.

  12. Rickard Andersson
    Member
    Plugin Author

    Posted 11 months ago #

    Sorry about this issue, was trying to modernize the plugin and accidentally removed php 5.2 compatibility. Trying to get 5.2 compatibility back broke it for the rest of users.

    I've just updated to 2.2.2 which should resolve this issue.

  13. liquidguru
    Member
    Posted 11 months ago #

    Thanks. It's now working

  14. peterpunk
    Member
    Posted 11 months ago #

    fredwier, please mark the topic as resolved ;-)

  15. jeromeduplessis
    Member
    Posted 11 months ago #

    not working for me ...
    strange because the upgrade worked for another of my blogs
    same server but result is different :

    Plugin could not be activated because it triggered a fatal error.
    Fatal error: Cannot redeclare class plugin in /web1/users/myserver/sites/mywebsite.com/docs/blog/wp-content/plugins/ultimate-tag-cloud-widget/src/Plugin.php on line 26

  16. jeromeduplessis
    Member
    Posted 11 months ago #

    forget what I wrote in my previous post ...
    the update didn't work on my other blog, same error.

    Plugin could not be activated because it triggered a fatal error.
    Fatal error: Cannot redeclare class plugin in /web1/users/myserver/sites/mywebsite.com/docs/blog/wp-content/plugins/ultimate-tag-cloud-widget/src/Plugin.php on line 26

  17. Rickard Andersson
    Member
    Plugin Author

    Posted 11 months ago #

    It seems to be some kind of naming collision, I'll try to rename the classes and issue an update again.

    Sorry for all the trouble.

  18. Rickard Andersson
    Member
    Plugin Author

    Posted 11 months ago #

    So...third time's the charm? Just released 2.2.3 which has renamed classes which should resolve your issue @jeromeduplessis

    Sorry again for all the trouble and I really hope all the issues has been resolved in the 2.2.x version now.

  19. jeromeduplessis
    Member
    Posted 11 months ago #

    well done Rickard ... your update is working now.
    thank you and keep up the great work !

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