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Fatal Error after update (6 posts)

  1. tolucagranite
    Member
    Posted 3 months ago #

    I tried to update wordpress and it shut down my website.
    This is the error I'm getting:Fatal error: Call to undefined function wp_register_plugin_realpath() in /home/content/l/o/r/lorena27/html/wp-settings.php on line 213
    I sort of inherited the duties of the website so I'm not very used to the program and need simple easy to follow instructions.
    Website is tolucagranite.net

  2. bemdesign
    Member
    Posted 3 months ago #

    Let's try and fix things with a "down to the metal" manual re-install of your WordPress site.

    1) First make a backup of your files and database. Often your server control panel will have a way to manage this. Contact your host if you have questions.
    2) Copy your WordPress uploads folder (this is found in the wp-content directory inside of your WordPress site on the server) to your root directory - this is just temporary and we'll move it back in just a bit.
    3) Delete all the WordPress files (except wp-config.php and your just copied uploads folder) off your server - yes, themes and plugins.
    4) Download the latest version of WordPress.
    5) Unzip it.
    6) Upload this new version up to your server.
    7) Move your copied uploads folder back into the wp-content folder
    8) You should now be able to login to your WordPress site.
    9) Carefully install and enable your custom theme. Test and confirm everything works. If not, contact the theme developer for support.
    10) Carefully install and enable plugins, one at a time. Test your site after enabling a plugin. Does everything work? If not, note which plugin you last installed and enabled and contact the plugin developer for support.

    At the end of this, you should have a working WordPress site.

    If you're still experiencing issues after all this, let us know and please provide details about your server setup so we can try and recreate the issue.

  3. tolucagranite
    Member
    Posted 3 months ago #

    Where do I find the server control panel if I can't access my website?

  4. esmi
    Forum Moderator
    Posted 3 months ago #

    Your hosts should be able to help you with this.

  5. tolucagranite
    Member
    Posted 3 months ago #

    Okay thank you!

  6. jamejohn2014
    Member
    Posted 3 months ago #

    Carefully when install and enable plugins, one at a time. try re-install step by step :)

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