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Failure Notice "Are you sure you want to do this?!" (4 posts)

  1. reginacking
    Member
    Posted 11 months ago #

    Can someone please help me and tell me why when I try to upload a theme that I just bought, it won't upload and it comes up a failure notice that says "Are you sure you want to do this?"

    I've talked to the people that work for the company that I bought the theme for but they said there wasn't an issue with the theme and that it was on my side of things.

    I'm irritated because I've tried uploading on three different browsers and they won't refund my money.

    PLEASE HELP ME

  2. leejosepho
    Member
    Posted 11 months ago #

    http://wordpress.org/support/topic/installation-error-are-you-sure-you-want-to-do-this-please-try-again?replies=4
    After also reading the above and while assuming your theme also is zipped, I wonder whether unzipping it first might make a difference.

  3. reginacking
    Member
    Posted 11 months ago #

    I have unzipped all the files and it still doesn't work. I'm not sure what else to do...

  4. Lorenzo Orlando Caum
    Member
    Posted 11 months ago #

    Try downloading another copy of the theme and then install through WP --> Appearance --> Themes

    If that does not help, then check with the theme provider regarding some support documentation

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